Understanding Trucking Quotes 🚚

Okay, so here I'm gonna go over the quoting process. So you know, I'm gonna go over.

A commercial lens, quote a personal lines quote, commercial, personal and trucking quote. So I'm just gonna look at some of the videos I already have in here instead of recording three new ones. I've already got three videos that are, they're done and I'm just going to kind of talk over them or watch it and go from there. But in this course here of, of quoting, I'm going to take a lot of the stuff from the portal. I mean that's what this thing is. This is this universities take everything, the portal, throw it into one and really go in depth on it and then go check back through the portal for like the minor like oh gosh, I forgot I've got this one deal how to go there and it's a two minute video instead of having to watch a 30 minute video and try to skim through it and figure out where it going.

So I'm gonna start trucking because trucking.

Is the most important. I'm gonna briefly go over a home and auto quote. And then I'm gonna briefly go over a commercial. Ends quote. If you understand trucking, which is the toughest of the three, you're gonna understand the rest pretty easily. And there's gonna be activity at the end where you are going to quote, you know, depending on where you're at. If you're Becky, you're gonna go for a home. If you're Morgan, for example, this is just people who work at the time. I'm just using those examples here.

But if you're Morgan, you do a trucking quote.

If you're May, you can do a commercial quote because you know you're going to do those as well. So you're going to go in there and quote, quote the quote, the prospects. I'm going to put a pro. I'm going to put three prospects in this, in this section here of the university. You're going to take that information, you're going to, going to find who to quote them with and then you're going to check back at this little. It's going to reveal on who you should be quoting these guys with. Now again, it's not going to be who's everybody in the world that'll quote this thing, but it's going to be who are the best guys. At least start with here in this process. And again, some of them I could be wrong. Some, I mean I got my preferences. There are other preferences that could be correct. But for example, if I had a new venture, I'm going to say such and such are gonna be the best to quote. But you know, prime could quote it. They could quote new venture, but really with a 2.9 carrier rating. Is this really somebody we want to be quoting if somebody else does offer a new venture quote? No, it's, it's not, it's not something we want to be quoting. It's not, it's not worth our time. There is an underwriting review call necessary to, to quote them coverage is disgusting. We're not offering bad coverage unless it is absolutely necessary. And usually if it's necessary, we don't really want that client prime example I've quoted a eight unit trucking account with, with prime because they have 1.5 million in claims and they're paying $110,000 a year getting non renewed. Do you really think they can afford. Well, real quick, nobody else take them. So it's $340,000.

Will Prime. Do you really think they can afford that?

If they're paying 110 and budgeting around 110 and they turn in 1.5 million in claims now they're getting garbage coverage for really an insane price. Probably not. Probably not somebody we want to be working with. Right. And granted they went out of business, so I wasted all that time for nothing. So let's look, let's look. This video, this is the whole process here, this is in the portal obviously of working with Agency Zoom in taking a lead, quoting it, binding it and go through the whole process. This is a little bit of a quick overview. Not quick, it's 34 minutes. But you walk through the whole process. The whole process takes a couple hours. So I'm going to go through just the quoting part and we'll, I'll comment on this here. So what we're looking at here is Agency Zoom. Agency Zoom is our CRM, which is a customer relation management system. I think, honestly, I have no idea. But we're going to put all of our clients in the CRM. Agency Zoom. You're going to see right here we have the primary producer, which is me in this case. We have our csr, which is May in this case. So she's going to quote the account and then you can see I've got all my documents in here. I'll get the agency information. This is something you're not going to start with them automatically in the CRM. We're going to get our Facebook lead. We're going to get somebody calling in something along those lines. You're going to intake the quote form and you guys will see this here in a minute. But this is what you'll see in the overview of the portal. You're going to go to that quote form at the beginning, start asking those questions, fill out that quote form. Then you take that information, fill it out into agency Zoom. Put the cold form in here and you can see I've got his mvr, I've got a declination from a carrier and I'm keeping track of the lead. This is the quote from, from the beginning of the website here.

I'm going to explain this a little.

Bit, but these are all the questions filled out. Once the quote form is filled out, it's going to be emailed to us, you know, whoever is going to ask you who's the producer? And it'll be emailed to the producer and then I get every quote form as.

This whole thing very important. If we have a client calling in.

We want to make sure that we have the resources so we know what.

Questions should be asking that client. So if we have a trucking client, we want to pull up CAB so we can go review all the information on him because there are going to be stuff that pops up. The quote form is very helpful and does ask a lot of the necessary questions. But cab tells us stuff that the insurer doesn't even know that we can see. And there's sometimes going to be things that we see that we need to ask about and it's even going to tell a little story about the client. Two quick examples there is before we had cab, Julian was working on a four unit account. Very nice. Getting honor nude by Farm Bureau. And you know, he's like, I think.

I could write this thing.

Well, we had ended up referring it over to another agency.

We were close to a truck writers.

And he pulls it up on cabin in two seconds. He goes now I can tell you right now we're going to write this thing. And he goes, why? Well, there's a chameleon alert on this. A chameleon alert is saying that they had a DOT or an mc, authority, whatever you want to call it, MC or authority in the past. And then he started a new one which I'm 99% sure is illegal. It's it really.

Even if it's not illegal, what do.

You think that says about them? You know, imagine if I started a business, got committed a fraud and started a new business, new agency under my wife's name. And I was still running a thing like it. It really shows it's very shady. There must be a very very good story. The only time that accumulated alert really is okay. A few examples is like I had one that I got passed very easily because he had a community alert because he was trying to start up a non emergency medical transport company in the past they didn't go anywhere shut that DOT authority down started up a new one under his name and it started it showed as a community carrier. Well it's fine he didn't do anything shady. Just was trying to start a business didn't end up working out and decided to open up a new one about five, 10 years later. So you know it's fine. Other thing that you can. It kind of tells a story so it can lead you to the right questions to ask too. So I had a. I had a client call in called the Cook Trucking. They you know the. When they have an MC number it shows their insurance history. So I was show I was looking at his insurance history and I saw Great West Midwest Semi Mutual, Progressive, the Night Specialty. Now it was in that order from like oldest to newest. You know Great west can be very very picky and Midwest Saint Mutual is even more picky. Both very very good companies. Best forms out there. Very very picky on who they work with and very good pricing. Progressive can be competitive. Not gonna have remotely as close good of forms and they usually take a little more hairy people like the new ventures. The guy with low CDL experience and and all sorts of stuff. And then I saw Night Specialty who's even worse. They are rarely competitive. They take the hairy stuff and usually a lot of guys go there to kind of rebuild their company. So that brought up a good question. What probably happened. The guy probably had some claims and sure enough he got non renewed by. He got non renewed by Midwest and Mutual. Great W's not taken back anymore. Had to go to Progressive. Progressive is known for this. They offered him a good price a decent price at the time. Jacked up his new through the through the roof because he had even more Clints with Progressive and now he's with Knight trying to get back on his feet and going back with Great Western Midwest and Mutual so allowed me to ask those questions and kind of create a game plan to find his pain points from that point it.

So the cab report is something in the portals I will be adding to this it Texas does.