A sales leader spends an hour daily reviewing agents across Qualified, Artisan, Delphi, and AgentForce. When integrating Momentum with Qualified exposed bad Salesforce data, it revealed a team member with no activity, who left immediately. Better data visibility forces accountability and surfaces performance gaps.
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And then I'll check on, like, I literally go agent to agent. Like, I'll go Qualified, I'll go Artisan, I'll go Delphi. Now I go AgentForce. Like, I just go through all of our agents and I just check on them for that hour.
But let me get your perspective on this. You said that same hour you used to spend with people. With people.
Yeah.
Right. And inevitably some of those people would move on from your organization or you'd find that maybe they weren't the best and like you'd part ways in some way. but that hour you spend with the agent is so much more productive. It compounds over time. Yeah. Have you found that?
Yeah. It's so much more productive. I would say in the early days for any platform you get that's agentic, right? Most of your time is gonna be more than an hour. Mm-hmm. And it's gonna be setting it up. Like all these at the forefront required a lot more setup time, right? Like it just does. 'Cause either you have to fix your data or it needs to talk to something else. It needs to talk to something else. Or like us, I was like, you know, I thought we had okay data quality in Salesforce. And then I was like, no, it's terrible. Terrible.
But it exposes that.
It exposes that, right? Or like famously when we hooked up Momentum, which is like a bit of a recorder and a complimentary go-to-market tool to Qualified, we had somebody leave our team that day because what it does is it will Slack you a summary. It does a lot of stuff, but it'll Slack you a summary after each sales call. And it'll also Slack me anytime like a new opportunity is opened or meetings booked or like whatever. And this rap was like, I have no activity. So like, it literally exposed that, like, what are you gonna do? You have to quit that day. You, you like, you can't hide. You're gonna be found out instantly.
