Jason M. Lemkin argues AI should close deals if humans can do it via text message. LennyBot, an AI sales assistant with a voice feature mimicking Lenny's own voice, demonstrates the technology already working to handle customer interactions.
You have this line somewhere that if you can close on a text message, AI can close it. Yeah.
Yes, it is. I'm being facetious in the sense that people say that I think have weaker relationships with customers. This is why AI is disrupting. People have weaker relationships with their customers than they think. Yeah. And if it's so easy to close the deal on a text message, and we've done hundreds of thousands of these and founder folks don't mind if it's an AI, if it's a good AI. Why won't it close it on the text message? Right? AI can be people people too. It really can. If you don't believe me, folks, go to LennyBot.com. Is that the URL? LennyBot.com?
LennyBot.com.
If you don't think AI can be people people, go spend— people spend hours on LennyBot, don't they?
Yeah. And, uh, the best part is you could talk to, talk to LennyBot, uh, with voice. There's a voice feature that sounds exactly like me. It's unbelievable.
Yeah. So, and, and one, a meta reason to go use LennyBot Go in with a learning, a learning mind. Don't go in biased. You will find that AI can be people, people. People spend hours, our best, who are our best therapists today as we record this? ChatGPT is our best, best therapist on planet Earth. It's a people person. I mean, it sounds silly, but if, if that is your best defense in sales, that you're a people person, uh, you, you're the, the sands are, the sands are sinking beneath you right now. It's, it's not enough of a skill. It's people person is great when people buy enterprise software that's gonna take 2 years to roll out and they have no idea how it works and it's a hope and a prayer. When you expect the agent to work during the pilot before the big check comes, people person is insufficient. Terrific. Talk, tell me the person that's gonna launch my agent, train it, and get it into production for me. Before I even pay you. It was, you know, it is, this is the dream, Lenny. This is maybe, this is one of the biggest changes of all. I let, when, when I talk with Marc Benioff and Salesforce is the biggest, right?
