AI agents like Delphi are replacing SDRs by instantly qualifying prospects and booking meetings. Since August, they've handled 150,000 chat interactions and booked 100-130 meetings, with 85% of prospects preferring chat over voice.
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And I really think most SDRs will die next year, but the meet— and I know we throw around these terms differently, the BDR that sort of smarmily qualifies you, that, that's going to die. Like we just, there's no need for that with these tools. So this is low-hanging fruit to implement. And you will, if you, if a prospect can have a wonderful time, get their questions answered for real without a used car salesman and book a meeting in real time, you're going to close more, whether it's 1% more or 20% more. It's much better. Yeah.
The other thing I'll say real quick on that point too is that these folks actually like that they got to book instantly. Like, to your point of like beforehand, right, we'd had to round robin and they do all this other thing and route it and then finally book the meeting, connect the Zoom. Sometimes it doesn't work. Like, it's so instant. It's not like we're getting messages like, okay, I like— you didn't really answer my questions and so I had to book a meeting. They're like, it's literally like qualifying them. That's why it's in the name of this one, but it's literally qualifying them while they're on the site. So to your point, it does all that for you. Obviously you have to train it and our qualified, um, maybe it's on this slide.
And that was 130 meetings booked that you had, right?
100, yes, 130 meetings booked in, we've had qualified since August.
And going up, right?
Yeah, and going up. So August was our first month, so you could see we rolled out at the end of the month. Before Dreamforce and then September, October, November. There was a lot of inbound in November, honestly. I was like, I don't think between David and myself, who's our AE, I was like, I don't think we would've booked, we definitely wouldn't have booked this money without the AI, 'cause we would've missed them and they were high quality. We were like, okay, we can see what they said to Amelia AI, we can have a better meeting. And like now we have a lot of pipe in December, Jan because of it. So, One other thing on that chart. Yeah.
A lot of folks ask us, and it's all over social media. This is the age of voice. Is voice better? Is chat better? Is video agents better? People can pick. Yeah, they can pick. Don't try to answer this question. You're going to find everyone is different and different types of prospects are different. I like to chat, you know, I like to clack. Other folks really like to talk. I can tell you on our, on our first agent, Delphi, where we've done like 150,000 chats, the ratio is about 80/20, 80%, maybe it's 85/15, 85% people like to chat, 15% like voice. But there may be different buyers. You may have more traditional buyers that want to pick up the phone. Chat obviously is the easiest to implement. Voice is so easy.
It takes almost no time. This was hard.
It's the most work. Okay. Video's a lot of work and we've just launched it. We actually don't know how well it will perform yet. I don't think, right? But some people really like—
