Are You Stuck? How AI Can Help You Stay Engaged | AI Technology

Name: Are You Stuck? How AI Can Help You Stay Engaged | AI Technology
Uploaded: 2024-06-27T13:05:44+00:00
Duration: 24 s
Channel: Jason M. Lemkin
Description: When someone lingers on a product page for 20-30 seconds, AI can flag them as stuck. The challenge: reach out to help without feeling invasive or creepy.

27 Jun 2024 · 0 min

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0:24

When someone lingers on a product page for 20-30 seconds, AI can flag them as stuck. The challenge: reach out to help without feeling invasive or creepy.

If they click on a section and they stay there for 20, 30 seconds, maybe they are lost. But one thing we're trying to use now is AI to figure out if they are stuck. And then if they are stuck, the question is we want to contact them because we want to be useful, unstuck them, and then sell them. But the other question is how creepy can we be? Can we tell them like, "Hey, you're stuck. We're going to help you," or they don't like it?