Empowering Your Customers As Superheroes

Name: Empowering Your Customers As Superheroes
Uploaded: 2023-06-05T04:39:16+00:00
Duration: 39 s
Channel: Jason M. Lemkin
Description: In this brief monologue, the speaker passionately declares a love for security and frames customers and partners as everyday superheroes battling…

5 Jun 2023 · 1 min

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In this brief monologue, the speaker passionately declares a love for security and frames customers and partners as everyday superheroes battling formidable challenges. He explains that his motivation stems from the belief that his work—protecting enterprises, governments, and other organizations—directly contributes to the success and safety of these heroes. The speaker emphasizes pride not in sales tactics but in the quality of service and support, stressing the importance of earning and maintaining customer trust each day. Security is presented as a core, front‑line commitment that drives his daily purpose.

Chapters

I love security. I do. I think our customers and our partners, I think they're superheroes. Every day they wake up and they fight an immovable force. So getting to play a small and hopefully valuable role and contribute to their success and therefore, you know, secure their enterprise or protect our government or whatever the happenstance is, I'm motivated every day because I know that the work we do helps other people. And that's why I take so much pride in not the way we sell, but the way we service and support. Like, do we wake up every day and earn it? Do we earn our customer trust? And so, um, for me, security has always been at the forefront.