Lew Cirne, Founder & CEO of New Relic, On Why SaaStr Matters!

Name: Lew Cirne, Founder & CEO of New Relic, On Why SaaStr Matters!
Uploaded: 2018-01-26T18:31:03+00:00
Duration: 1 min 20 s
Channel: Jason M. Lemkin
Description: In this brief testimonial, Lew Cirne (founder and CEO of New Relic) explains his enthusiasm for the SaaStr conference, describing it as the premier…

26 Jan 2018 · 1 min

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1:20

In this brief testimonial, Lew Cirne (founder and CEO of New Relic) explains his enthusiasm for the SaaStr conference, describing it as the premier thought‑leadership platform for building SaaS businesses. He outlines the core challenges SaaS founders face—efficient ARR growth, superior customer experience, sound financial management, and strong team building—and credits Jason M. Lemkin for providing clear, actionable wisdom on both quantitative metrics and qualitative health indicators. Cirne shares how he follows Lemkin’s writings on Twitter, Quora, and other channels, and how Lemkin’s distilled insights directly influence his own decision‑making at New Relic. The overall message is a strong endorsement of SaaStr and Lemkin’s role in shaping SaaS strategy.

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My name is Lou Cerny. I'm the founder and CEO of New Relic. I'm here because I'm very excited about the SaaStr conference. Oh, I think SaaStr is super valuable because it is the undisputed thought leader in how to build SaaS businesses. These are hard businesses to build. Growing ARR efficiently, delivering on a great customer experience, delivering on the financial side— these are hard things. Delivering on the people side, building your team. I think Jason M. Lemkin is pretty much legendary. Almost everyone in this industry discovered him because he's just so profound with what he writes about the business of SaaS companies. And so I started seeing him online with Twitter and following him on Quora and everything. I said, this, this guy is so smart and understanding of what's going on. I learn a lot from him. So I've been a huge fan for years and I just thought it'd be an honor to be part of this conference. He has got such a wonderful way to think about the system of building SaaS companies, like what metrics matter, how do you get a sense of the health of your business? In the numbers. And then there's also a qualitative element to it too that just comes from— he's obviously a deep thinker on it based on a lot of experience, personal experience in the SaaS space, as well as just really having lots of good connections to other people that have gone through building SaaS companies. And he just distills that down into wisdom that's just so easy to consume. I apply it into how I think about my company on a regular basis.