DigitalOcean's Chief Product Officer explains why custom-built infrastructure fails: upgrades take forever and systems crash under load. Their new AKS offering handles upgrades automatically and runs more reliably.
Chapters
Clearly in this case, there was a custom solution that folks were using instead of the product that I wanted them to be buying. And so I started asking questions about what they were using for their custom solution. Well, customers with their own solution experience pain with upgrades and reliability. It takes too much time to upgrade to new versions. We have to set up and move systems, move things around, tear the old system down. Okay, that sounds kind of painful. Uh, when we're serving a lot of traffic, our homegrown system sometimes crashes. Ouch, that sounds painful. Uh, we are We aren't sure why, we need something more reliable for our customers. Interesting, this sounds painful, right? AKS featured all of the things that customers were asking for, better reliability, upgrade support integrated, all the stuff we were hearing that was painful for customers was present in this new product and in this new solution.