Why Top VPs Prioritize Customer Meetings First

Name: Why Top VPs Prioritize Customer Meetings First
Uploaded: 2024-09-25T12:10:30+00:00
Duration: 32 s
Channel: Jason M. Lemkin
Description: Jason M. Lemkin says the best VPs of product spend their first two weeks talking to about twenty customers instead of attending internal meetings. They…

25 Sept 2024 · 1 min

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Jason M. Lemkin says the best VPs of product spend their first two weeks talking to about twenty customers instead of attending internal meetings. They ask to be left alone, then return with direct insights. This customer-first approach is how effective product leaders start.

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The majority of VPs of products that I interview, they don't, they don't say meet customers. Every single great VP of product, chief product officer I've ever worked with in my entire career, you know what the first thing they do in the first 2 weeks? They're like, leave me alone. I'm gonna go talk to 20 customers. Leave me alone. Leave me alone. I'm gonna go talk. They don't wanna sit out on meetings and look at PRDs and talk out of their navel on endless internal meetings. All the best ones, they say they just Leave. They literally say, leave me alone. I will see you in 2 weeks. I'm going to go meet with 20 customers. And that's what product should do.