Jason S BradshawC-Suite Executive | Growth & CX Transformation Leader | Keynote Speaker | #1 Bestselling Author | 40+ Award Wins

Adaptability is the key to unlocking a competitive edge.

Name: Adaptability is the key to unlocking a competitive edge.
Uploaded: 2025-02-04T23:22:28+00:00
Duration: 46 s
Channel: Jason S Bradshaw
Description: A short conversational excerpt (YouTube) where speakers discuss adaptability and flexibility as sources of sustainable competitive advantage, and the…

4 Feb 2025 · 1 min

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A short conversational excerpt (YouTube) where speakers discuss adaptability and flexibility as sources of sustainable competitive advantage, and the role of technology in improving customer and employee experiences by 2025. The dialogue emphasizes designing solutions with built-in flexibility so organizations can pivot quickly and prioritizes experience as central to long-term business growth.

Chapters

If you can move faster than they can, and you can move with more flexibility and adaptability than your competitors, then you've got a sustainable competitive advantage, at least for some period of time. I think that's what every business is looking for, is how do I get a leg up on my competition?
Yeah, just keeping that in mind when you're building out solutions for today's problems. Right. How can I build in that flexibility or that adaptability so that if I do need to pivot, if I do need to move, I can do so quickly? Anyone that's followed my work knows that I believe strongly that the experience of our customers and our employees is ultimate to long term business growth and success. How do you find technology? What do you think the one thing technology is going to do in 2025 to help improve either the customer or the employee experience.