Jason S BradshawC-Suite Executive | Growth & CX Transformation Leader | Keynote Speaker | #1 Bestselling Author | 40+ Award Wins

Creating a Positive Work Culture that Delivers Memorable Customer Experience

Name: Creating a Positive Work Culture that Delivers Memorable Customer Experience
Uploaded: 2023-04-20T22:01:45+00:00
Duration: 36 s
Channel: Jason S Bradshaw
Description: A short motivational talk advising leaders to create a positive work culture by intentionally designing and consistently delivering a clear employee…

20 Apr 2023 · 1 min

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A short motivational talk advising leaders to create a positive work culture by intentionally designing and consistently delivering a clear employee experience; employees, likened to actors in a favorite movie, are framed as the creators of memorable customer experiences. Ends with a call-to-action to share the video with colleagues aiming to grow their business via employee-driven experience.

Chapters

Create a positive work culture that attracts and retains top talent. When you're talking about your favorite movie and the actors or actresses in that movie, you're talking about the employees that created a memory for you. It's our employees that create memories and relationships with our customers. So I'd encourage you to think about the employee experience that you deliver. And it all starts by getting absolutely crystal clear about what you will deliver for your employees. Not once, not twice, but consistently. Be sure to share this video with a colleague that's looking to grow their business through the experience that their employees deliver.