Jason S BradshawC-Suite Executive | Growth & CX Transformation Leader | Keynote Speaker | #1 Bestselling Author | 40+ Award Wins

Why Building Strong Relationships is Key to Customer Retention

Name: Why Building Strong Relationships is Key to Customer Retention
Uploaded: 2023-04-02T22:01:32+00:00
Duration: 40 s
Channel: Jason S Bradshaw
Description: Short video monologue advising entrepreneurs and business leaders to prioritize customer retention by cultivating long-term relationships. The speaker…

2 Apr 2023 · 1 min

Watch on YouTube

0:40

Short video monologue advising entrepreneurs and business leaders to prioritize customer retention by cultivating long-term relationships. The speaker emphasizes using the post-sale period to help customers maximize product/service benefits, driving repeat sales and advocacy, and invites viewers to comment on their retention approaches.

Chapters

Retain customers by building strong long term relationships. I see it every day. Entrepreneurs and business leaders focused on tipping new customers into the business. How can you acquire new customers in the business? But they're failing to pay attention to building lifetime customers. Getting repeat sales from customers after you've delivered a product or a service to a customer, it's the ideal time to continue the conversation. It's the ideal time to help them maximize the benefit of the product or service you've sold to them. By doing that, you'll generate lifetime repeat business and advocates for whatever it is that you sell. I'd love to know how you retain customers in your business. Be sure to leave a comment below.