Jason S. Bradshaw released his 2024 Trends for Breakthrough Success report, which identifies 15 trends centered on customer and employee experience. He recommends picking two priority trends to focus on and offers the free report to newsletter subscribers.
Questions this video answers
15
From Jason S. Bradshaw’s website by signing up for his newsletter (URL referenced as jasonsbradshaw.com/trends or jasonsbradshaw.com forward/trends in the transcript).
Chapters
Hi there and welcome to a Talking Points Live with me, your host, Jason S. Bradshaw.
It's so great to be back with.
You live today after a short break.
Due to me getting Covid after three years.
So I didn't think I needed to.
Subject you to seeing me in that state.
So thanks for your patience.
I know a lot of people have.
Been reaching out and I'm catching up.
On emails, but today I want to.
Share with you that I've released my annual Trends Report. Now.
This year my Trends report is titled the 2024 Trends for Breakthrough Success Powered.
By Customer and Employee Experience.
If you've been following my work for a while, you know that I fundamentally.
Believe that it all starts with the.
Experiences that we consistently deliver for our.
Customers and our employees.
So not surprisingly, it figures features heavily in the 2024 trends report. Now the Trend Report is designed to.
Give you an insight into those areas.
Where I believe, backed by research, that.
When focused on with intention and action.
Throughout the year, it will set your business apart. It will allow you to break through.
And have success that you deserve in your business.
Now.
In total, there are 15 individual trends.
And it's probably unrealistic to think that.
You could work on successfully all 15 throughout the year.
So my guidance to you is to.
Choose two where you have the biggest.
Gap or the biggest opportunity for improvement.
And and also ensure that you have.
Alignment within your organization against those goals. However, there are 15 each business is.
Individual, so first and foremost you need to get yourself a copy of the report.
You can do so by going to.
Jason S. Bradshaw.com trends when you sign.
Up to my newsletter, you can download.
A copy of the report for free now. The 15 trends cover everything from congruency of experience through to generative AI and everything in between, including boldly a prediction.
That says that your business doesn't have.
To be on every single channel that there is to succeed in 2024, but.
To learn more, you need to get.
A copy of the report.
Jason S. Bradshaw.com forward/trends Sign up for.
The newsletter you get report emailed to you then and instant access completely free.
I'd love to hear what you're working.
On in your business in 2024, so.
In the comments below, drop me a.
Note reach out as a direct message.
I'd certainly look forward to helping you achieve success in 2024, but for now I wish you a great day and.
Whatever you're doing over this holiday season.
May it be filled with joy and laughter. Take care. Until next time.
