Jayson Lowe argues you should view your team as an investment, not an expense. The best talent drives customer value and company growth. Treating people like costs cuts corners that end up costing you more.
Let me say this. CEOs need to see their team members as an investment, never as a cost. Because what do you try to do inside of your business? As a CEO, you're always thinking about how do I drive cost out of the business? What I'm always thinking about is how can I go and recruit the best talent as an investment in the business? That's what I'm continually thinking about, and I would encourage other CEOs to do the same. Do you truly understand what your customers value? If you do, then provide that if it aligns with yours, and make sure you've got the right teammates. Make the investment, go get the right people, and if you're viewing them as a cost, you're setting yourself up for failure. I promise you, your people are an investment, never a cost.
