

Final post of 2024 - Here's my 2024 LinkedIn Rewind, Your existing customers are your most underva...
As Customer Leaders you probably have more skills closer to MacGuyver than you think đź’Ş Have you ev...
I’ve said it once and I shared this again on call with a client a week ago. Everything with our cust...
Every business is impacted by this.... The impact of CUSTOMER BEHAVIOUR on business decisions. I...
The fifth revolution has moved faster than any in history! I just finished an event with my daughte...
Do you know what FADS really are? ⚠️Flawed ⚠️Activities ⚠️Disguised as ⚠️Solutions They are goo...
Address these three blocks and see 30%+ more in revenue growth in 2025 For every business one or m...
What is the purpose of any customer retention strategy? I'd argue it’s not about getting people to...