Sarah Thornton moderates a Dreamforce panel on AI and chatbots. One speaker calls AI inevitable for every company; another says many leaders are stuck in a defensive "foxhole" mindset, resisting change.
I'm Sarah Thornton, and I'm here at Dreamforce, where just under a couple hundred thousand people have flown in from all over the world to talk about one thing: technology.
A lot of business leadership is hunkering down in foxholes, trying to preserve their existing business model until they can retire.
What about AI, chatbots? Oh no. That's gonna be the big thing that we're talking about.
No, it's not. Dreamforce. I don't think there's a company out there that doesn't see this as the future. It's just a matter of when they take on that.
So let's go.
