A short YouTube tutorial/demonstration by LARRUZ showing how to use ChatGPT's Advanced Voice as a brainstorming partner. The sample interaction sets the assistant as a customer experience consultant and explores handling a refund request outside a 14-day, no-questions-asked policy (customer asks after five weeks); the assistant suggests optional goodwill remedies like store credit or partial refund to preserve the relationship.
Chapters
Here's a really surprising way to use ChatGPT's advanced voice mode. It's a fantastic brainstorm buddy that can spit out ideas faster than most humans. So here's a prompt that you can use to brainstorm together with it using voice, which just makes it more natural. This one is going to be a customer experience consultant. Okay, I'm going to put it into the custom instructions. All right, let's fire up a brand new chat and talk to it about our problem. All right, so I have a situation where we have a 14 day, no questions asked refund policy, but it has been five weeks and the customer is still asking for a refund. What do I do?
That's a bit of a sticky wicket. Since the request is outside your stated policy, you're not obligated to provide a refund. However, it might be worth considering whether there's a way to meet the customer halfway. Perhaps offer store credits or a partial refund as a gesture of goodwill. It shows flexibility and might help maintain a positive relationship with a customer.
