Filipinos' love of American media, sports, and culture makes them ideal for outsourcing work. They see having a foreign boss as a status symbol and adapt easily to direct communication styles, even when it clashes with their natural politeness.
The Philippines is very westernized as a culture, so while they're in Southeast Asia, they don't generally identify with the culture of Southeast Asia. Typically you would think of Malaysia or Singapore. The Philippines. The two national sports of the Philippines are boxing and basketball. They love Dancing with the Stars. They read American novels. The Philippines was a US territory for a number of years after World War II, where the US rescued them from Japan and and then help them set up their own government with that. They actually like foreign bosses, which is different than most of the rest of the world right now. Or if you go to India, where they'll talk about, oh my stupid American boss in the Philippines, they'll actually brag about their American boss to their friends on Friday night. Having a foreign boss in the Philippines is actually elevates your social status. That makes them much more likely to want to work with you rather than work against you. In addition, Filipinos are polite and they adapt well to foreign work environments. So while they may be shy and you may be really overbearing and brash, they'll adapt well to that. Often they think we're too straightforward and direct, and yet they still manage to work with it culturally. Yes, there are some things you need to learn if you're outsourcing to the Philippines, but generally the culture is super compatible and it makes this very easy.
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