Skip the written SOP. Instead, record a five to twenty minute screen-capture video showing new hires exactly what to do, where to enter data, and how you write. Snagit makes it fast and covers everything a long document would.
I usually don't create instructions until after I've hired someone because I know going through and creating some really big sop, I know in, in this world everybody loves to talk about, you have to have SOPs, you have to have processes, you have to have, you have to have all these things. And I hate having all those things. It's just so much effort and energy to create these standard operating procedures. It just doesn't work for me and my business. So rather than doing that, I hire someone and, and then I create a video. I record a video using Snagit, and I will talk through, hey, here's what I want you to do. And for me, that works really, really well. Here's what I want you to do. Look at my screen. Here's where I want you to go. Here's the data I want you to input. Here's how I want you to write whatever it is. I'm going to create that video. It's going to take me five minutes, it's going to take me 20 minutes, but that's the full, that's the full onboarding right there.
Stop Being the Dispatcher, Start Being the CEO: How to Scale Your Field Operations 🛠️
