Episode 71: Coronavirus + The Online World
17 Mar 2020 · 15 min
This is a podcast episode titled "Episode 71: Coronavirus + The Online World" released in March 2020. The content features Julie Chenell as the sole speaker discussing the impact of the COVID-19 pandemic on entrepreneurs and online business owners. She shares her personal reflections, advice on marketing ethically during the crisis, and encourages community support and resilience. The episode is focused on navigating unprecedented times and maintaining business continuity with integrity.
Welcome to the Create youe Laptop Life podcast, where entrepreneurs all around the world come to learn how to market and grow their online business right from their laptops, wherever they are. We don't have traditional nine to five jobs and we don't want them because financial and lifestyle security and freedom is too important to us. We know the world is changing for the better and that the freelance and entrepreneur economy is the cleaner, greener, smarter way to work for both families and businesses. My name is Julie, and this podcast will teach you everything you need to know about creating and growing your laptop life.
Hey everyone, this is Julie. And today's podcast episode will be not like any of the others, because this is a time unlike any of the others that I can remember. So if you're looking for marketing advice today, it will not be here. But I want to talk to you guys today about what's going on in the world. Obviously, we are living in unprecedented times with the spread of the COVID 19 virus. And for those of you who follow me on social media, you know that I have been talking about this since late February, thinking about it much, much, much longer than that, since. Since it really began in January. And I sent a message to all my subscribers and followers on March 12 about what I think about this whole scene. And when I mean scene, I really mean the social media scene surrounding the virus. And I know a lot of you probably can relate that you probably see two types of responses. The first are the people who throw out statistics about other viruses, H1N1, HIV, other things like that, and how this is just some sort of ploy from the media to get us all worked up to crash the economy, to knock our president out of office. A whole bunch of reasons. There's conspiracy theories galore, and you'll see that there are people who play totally into those conspiracy theories, and you'll see others who don't so much, but they basically tell you to simmer down. Right, Simmer down. Quit buying toilet paper. Get a grip, stop panicking. This is no big deal. This is just the cold. And then on the other side, you have. Which prior to March 12, it seemed to be what you would consider outliers. Outliers talking about this being a big deal. There were not as many because especially in our circles, in the entrepreneur circles, because it seemed almost like a sign of weakness to show concern or worry. So I was really torn, conflicted about this. And I. On February 25th is when I think I started talking about it publicly. Then on March 1st, I just couldn't handle the level of urgency that I felt inside of me. I posted a blog post on it. Then on March 2, I fell into a Facebook group where they were giving out horrible advice to this woman who wanted to travel. And that got me writing post. And so all along, I'm thinking a lot about this idea of influence. And when we have a platform as marketers or entrepreneurs, we have people following us and our words mean something. You know, there are. Whether you have a following of 3 or 3,000 or 3 million people, your words carry weight to those who trust you. And so watching this sort of uninformed hysteria sweep social media, you know, lots of, lots of making fun of the toilet paper buyers. And yet the cognitive dissonance was so loud and so strong in my head. I felt like I just couldn't not share what was going on with me. And so what's going on with me, what's been going on with me is definitely falling down a rabbit hole of following scientists, medical journals, er, physicians, other people like this on other social media platforms and recognizing that we are in an unprecedented crisis. So talking about it today doesn't feel weird anymore. It feels like the nation and the world has finally woken up with what's been going on with Italy especially, and now Spain and France. And cases are rising so fast in the US as well, that now everybody's talking about it. Now, what used to be, you know, sort of an out conversation is now the conversation. And so it can be hard to get on social media and do business as usual, right? It's hard. I had to create some bookmarks on my browser bar to go into specific groups that I need to manage, because if I don't and I go through the news feed, I'm just inundated. And honestly, I didn't have a specific point for today's podcast episode, except to say that life as we know it is definitely going to change over the next several months. I don't know how long this is going to last, but it can be very hard to do business as usual when it's not business as usual. Many of you probably are listening to this and you are stuck at home. Maybe your kids are out of school. You could be under a curfew. You could be someone who was thinking about the laptop life, but still working a job, even though your job may or may not be there for you right now. I mean, we are in times that none of us have ever seen. And so how do we keep going? How do we do business as usual and also recognize that we are in a time unlike any other, and that's hard. I would encourage you to join the conversation if you are a business owner. Don't, don't put your head in the sand, don't shame people who are worried. Don't talk down to people as if they're stupid or the word sheeple goes around, which is like talking about people as if they're sheep. And I get it, I get the concept behind it, but it really doesn't, it really doesn't help anybody to talk like that. I would encourage you to join the conversation in a way that is helpful to not just you, but to society. What can you do today to help society do the right thing? To help society do business as usual, to help society also do business as usual in this new world. Right? And so that's my encouragement to you is like, ask yourself that question every day when you wake up. What can I do today? You know, a lot of people are worried about local businesses and there's a lot of great resources out there that says, you know, go buy gift certificates, you know, stir up the economy, continue to spend money with these local businesses so that they don't go bankrupt. How can you help people in your company? Can you continue to pay them even if there isn't work? Can you continue to pay, you know, things like your nanny or your housekeeper? We are, we are currently, you know, paying our house manager even though she's not working here. Because we're going to do our part to continue, we're all everybody, no matter what part of the supply chain you are on. And to be honest, the higher up you go, the more responsibility you have. And I don't say that lightly, but I think that it's important to note that if you happen to have a business where you are, you know, more at the top of the food chain than the bottom, it's, you know, your responsibility to do what you can in this moment to help those who are less fortunate than you. It's very anti capitalist thinking, huh? But I believe it, so I'm just going to say it. Also, I would say that if you are on social media and you are taught and you want to talk about it, talk about the virus, talk about how it's affecting life, talk about all of those things. I would encourage you to talk about it as freely as you want to, but don't attach it to a sale. I think that when you attach it to a sales pitch, it just sounds terrible. Not only does it sound terrible, but it can feel like a real not so good tactic. So my recommendation is to join the conversation, to talk about it, to be relevant to your audience, but do it with your free stuff and let your customers decide if now is the right time to buy. Don't draw the conclusion for them that, oh, well, because you're stuck at home or oh, because you're in quarantine or, oh, because your job is at risk, let them draw that conclusion. Use other hooks. There's lots of hooks and angles you can take when you sell. And the question has come up multiple times to me, should I be selling right now? Yes, you should be selling. We have an obligation to continue the economy in any way, shape or form that we can. Our economy crashing is a terrible, terrible, terrible problem. So, yes, you should be selling. Just don't sell snake oil as coronavirus treatments. Don't sell, you know, your products and be like, well, see, this is. Don't you wish you had, you know, started your business earlier? Because now you're, you're out of a job because of coronavirus. Don't use it as the hook. But yes, you should continue to sell. And remember that people are right now scared, they're nervous, and that's normal, and that's okay. But at some point, like, this is not something that is going to end this week. Eventually the paralysis is going to end and people are going to be bored, people are going to be restless. People are going to want to take action. Okay, right now we're in a phase of sort of freeze, everybody freeze. You know, and there's that fight or flight mentality kicking in. But it's not going to stay that way forever because this is not a quick problem with a quick solution. So the point at which people are going to be in the newsfeed, people are going to be on social media and bored and restless. If you have something valuable to offer that's going to help somebody else, you have an obligation to continue as much as you possibly can, business as usual. And remember that like the people who come out of these sorts of crises and thrive are those who notice that even in crisis, there is opportun opportunity. And not opportunity to leverage the pain of somebody else, but opportunity to see where you can serve. And money always follows value. So see where you can serve, see where you can provide value. This is a great time to see lots of people coming together. I started a Facebook group sort of on impulse, even when I sent out an email about the coronavirus because I felt like at the time I really didn't want to overwhelm my newsfeed with posts about it. But I knew I couldn't not talk about it. So I thought, well, I'll just talk about it in a group and then whoever wants to join the group can hear what I have to say about it. And then that way, this was sort of my delineation factor. That's really why I started it. It's called we're in this together. It's on Facebook. You can find it. What I didn't realize, or that I thought might happen, but didn't realize how much it would happen, was that over the next week it became so obvious that coronavirus was gonna stop all of our lives that now it's totally normal to talk about it on your newsfeed. However, the group has sort of taken on a life of its own. It's an amazing place of firsthand accounts questions, people who feel like they can't talk about things with friends and family, but want to talk about it. They post in the group every day. We have a pinned thread and people post articles that they find that are helpful. A real spirit of camaraderie and support has formed in there. And so if you're looking for that, I would encourage you to join it. Like I said, it's called we're in this together and very science based, encouraging. No fear mongering, no conspiracy theories, no, you know, big Facebook group cover photo of a giant virus attacking you like some of those groups are. So that's the small part that I've done. I said, you know what, I can continue to pay my employees, I can continue to run my business, I can continue to encourage people to market with heart and integrity in the midst of this. And I can create a place and a community where people can share and learn and take all the research that I've done and make decisions for themselves and their families. So that's what I've done. I encourage you to figure out what you're going to do today. Also, side note, keep a journal, keep a log, do some writing, do a vlog, do something you're going to look back on this time because you are going to survive it. We are going to get through it. We're going to come out on the other side and someday you're going to want to look back and be like, remember when? Remember when in March of 2020 the whole world stopped for a tiny little virus. And so I appreciate you all, thanks for listening and I'll talk to you soon.
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