Short YouTube video (shorts) by Kelly Alhooie advising clinic owners to hire an administrative staff member when they reach a growth phase. The speaker reports that hiring an admin frees up bandwidth, helps with marketing, social media, emails, phone calls, and allows the clinician to decrease patient caseload; the speaker regrets not hiring sooner and notes common fears (cost, managing staff).
Chapters
And like I said, this phase, you have to learn how to start to decrease your patient caseload because you're just not going to have the bandwidth for that. You're also going to hire an admin during this phase, and admin is really going to help you organize and just help with marketing, help with social media, help with emails, help with the phone calls. Like, all the things. To me, once I got to premiumpreneur phase, I, I was like, oh my gosh, why didn't I do this sooner? Within two months, I was like, why did I not do this sooner? And I was just so scared to do it before because I again, it was about pay. I didn't know how I was going to pay them and I didn't want that responsibility. I didn't know what I was doing or ever taught me how to manage someone. So I was just scared. But the lesson here is, I have to say, looking back and everyone that I have coached that has been through this phase, it's like, Kelly, why did I not do it sooner? Because admin can help you so, so much.