Kelly AlhooiePelviBiz, Pelvibiz · Healthcare Business Strategy Assistant

How to Handle Price Objections With a Simple Guarantee

25 Feb 2026 · 1 min

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In this segment, the speaker addresses a common sales objection where prospects balk at the price because they doubt the value of the session and fear wasting money. The solution offered is a money‑back guarantee on the first session, but with a strict condition: the client must request the refund immediately after the session if they are not satisfied, not later after reflecting. The speaker explains how to phrase the guarantee, how to ask for immediate feedback, and why the immediacy clause prevents abuse while reassuring the prospect that the service is risk‑free.

Chapters

Over the phone, they're like, you know what? I'm not going to book because of price. Indirectly. What, what they're telling you is I'm not convinced that this session that I'm going to have with you is going to be worth it. And so they're scared that they're going to waste money. That's it. And I'm going to, I'm going to tell you the reframes to this. So number one to solve that solution is you could do a money back guarantee on your first session with us if you are not immediately satisfied after your first session with us, like right after. And so what we would do is ask them, hey, how was that? Are you satisfied? And if they say no, Hundred percent, we'll give you your money back, no questions asked. But they cannot go home and sit on the toilet and think for five hours and then call us now. My money back? No, no. Right after the session. How do they feel? If they don't feel great and amazing and have a clear path, then no problem, we'll give them their money back.