Mike Michalowicz says skip job boards and watch people already doing the work. Scout waitstaff for sales skills, maintenance crews for reliability, volunteers for management potential. Observe the best performers, then recruit them.
Welcome to On a Roll. And now here's your host, Mike Michalowicz. A common question that comes in is where do I find good people? For me, because every time I post something on Monster or another kind of job board, Craigslist, I get tons of stuff in and everyone's crap. Here is the key to success. You need to find people that are already demonstrating good work. And here's a little secret about finding them. By the way, I usually talk about my swag story. We went through the swagster. Well, we're out, we're empty. So send me your swag if you want to be featured on this cool show. We definitely have 5 or 6 million viewers. Not really, but my mom watched it like 5 or 6 million times. So you'll convince my mom and I watch them too, and my dad. So three of us will watch you. All right, so here is the key if you want to find good salespeople. I found, go and check out the restaurants. The waiters, the hosts, the waitresses. Those folks are, are giving customer service and they're selling to you. Obviously they're offering different things and they got to deliver exceptionally well. So great salespeople. Actually great customer service is often found at restaurants. Look for the best waiter, waitress. Go there multiple times. If they're demonstrating in the field, they're the ones to hire. How about line workers? Check out your maintenance crews, someone who does lawn maintenance or something like that. Check out the people that are doing that consistent work. See the ones who show up on time every single time and does a great job. There may be someone there. What about managerial staff? Check out the manager of these organizations, but also start volunteering now. Maybe you're like, I don't want to volunteer. I'm telling you, do it and be selfish about it. Because when you volunteer, there's other people out there, often C level type people and managers. Now you can watch in a volunteer environment how those people perform. Always pick the best. They're demonstrating their true selves in all those scenarios. Pick the absolute best ones, bring them in for an interview and you have a big head start on getting the best people. And then, you know, use Monster on Craigslist if you wish. So Thaddeus, you're known. Why don't you tell our viewers for your great recruiting abilities? What do you do? Ah, yes, Michael, you see, I stare deep into the applicant's eyes and peer into their soul. I gaze deeply into the psyche of their inner wit and then ask them heart wrenching questions like where? Shut up.
