Memorize Your Patrons Names
16 Oct 2021 · 0 min

0:13
Business owners should memorize their customers' names. Using someone's first name makes them feel valued and come back more often. Most people say they don't care about names, but they do.

Business owners should memorize their customers' names. Using someone's first name makes them feel valued and come back more often. Most people say they don't care about names, but they do.
Have yourself and your employees memorize the first name, at least of your patrons, and they will come more often than ever because no one cares about their names. But they do. And now you do.