Your Property Success Mentor Call January 01-02-2019

Hello, everyone. It is Jane and John here, and welcome to the January Q and A call. And John, we kind of cheated a little bit this month because we already had a bit of a call, our December call in the beginning of January. So it's probably a little bit too late to say Happy New Year. Happy New Year.

We better start with the disclaimer, so we'll get that out of the way quickly. So, like always, it's important for you to understand you need to take care in applying what you learn on this webinar or any webinar or training to your own personal circumstances. Everyone's situation is different and why we go to great lengths to ensure that everything we share is accurate. What you're about to hear is based on our personal experiences and opinions and not intended to be specific to your circumstances. So in order for us to share this information openly in the way that we do, we just need to make the final. Not real estate agents, financial planners, lawyers, or accountants are not liable for any loss, damage, or misunderstanding caused by reliance on any of the information provided or inferred. That's out of the way. Jane, over to you.

Okay. Well, I hope everyone has had a great January. I know that it's been a bit of a hectic household for us this week, getting back to school and back into it. I think most people have taken January off because it's been very quiet in Melbourne. So it's been an interesting time. Now, what we usually do in these calls, John, and for those of you who have been part of our Q and A calls before, and if you haven't, well, just go to the resources section. You can watch the last four years of monthly calls where we answer every question that you try to throw at us.

Over five years worth now.

Five years. Oh, my God. So that's like over 60. So I know we do get messages from people quite often, don't we, John? People saying, oh, I listened to this call back in 2014, and you mentioned this really was exactly what I needed at the time. So information doesn't usually change, but I encourage you to go back whilst you're on the exercise bike or in the car, listen to those calls, because there's a lot of gold in them. So what we usually do with these calls is John and I will give you a bit of an update of what's happening in the market, what's happened with our lives in the last month, and then we move on to the quick question and answer section. And you know, as we. What we usually do is These are the calls just for our your Property Success Club members, the ultimate guide to Renovation students, obviously our mentoring students, which we're very excited about telling you about a bit more, and the Investors Choice diamond clients. So with that out of the way, if you do have a question, please click on the link that's actually in the description here on the Facebook page and that will actually link up your webinar, your webcam and your audio and we'll be able to see your pretty face and have a bit of a chat to you. You don't need to click that link if you don't have a question, otherwise you can type in a question. We do prefer to see smiling faces and have a chat. So if you are on a mobile device, you're going to have to download the app first before you do that. So it's Belive tv. If you do have some comments, and we would love to hear a comment, let me know. I know we've got a few people watching live at the moment. Let me know that we're coming through loud and strong and say hi and tell me where you're from. I want to know where people are. And so if you do have a question, please ask question. If you do have a support issue, please email supportourpropertysuccess.com and we will get back to you as soon as possible. But this is not, not for technical problems. So, John, with that out of the way, big month for January, tell us all about.

Was great. So I kind of came. You know how it seems to me the dream or the ideal is for most Australians to come back the Monday after Australia Day or the first working day after Australia Day, is that right? Yeah, I wasn't quite able to do that, but I came back and did a week immediately, first week of January, and then we had a meeting up near Coffs Harbour with our business coach. And so rather than fly up being January, we took two weeks off and rode my motorbike up to Coffs Harbour, which was a terrific couple of weeks off. Did a lot of camping, a lot of swimming in rivers and relaxing. Jane.

And.

Yeah, and now I'm energised and ready for 2019.

So, John, I'm just gonna share the. The picture of your motorbike trip. Hopefully it pops up. So tell us a bit more about it because you also took some other interesting photos and things while you were up there as well, didn't you?

Yeah. So there you go. That's the rig, the motorbike with all the camping gear on the back pretty self sufficient. Got food for about nine days there Jane. And so most of the time. So I went up via the Great Dividing Range. So I just crisscrossed across the Great Dividing Range and spent a lot of time in the Victorian high country. Crossed into New South Wales on a four wheel drive route called the Barry Way which is famous amongst four wheel drivers. And then to Jindabyne and all the way up through the Blue Mountains and up to Barrington Tops. Beautiful New South Wales south. So many beautiful places in New South Wales and then back down the coast. So took it really easy coming back down the coast and visited all those beautiful places in Central coast and then south coast, New South Wales as well.

So a really good trip. Well I had a bit of fun as well and as you can see here, this is me in front of a aqua park which was a little bit outside my comfort Z, but that is how I.

Sorry, Port Macquarie, is that where you are?

Up near Port Macquarie. So on the trek up to see our mentor and spend the couple of days with him, I ventured onto this aqua park. I have to say it was probably one of the most strenuous things I have done in a very, very long time. You had to actually climb with no foothold up onto these things and then walk across these, these aqua floating devices. My mother who's 72 also came over and joined my 11 year old son and I on this and she spent most of the time crawling along. Great job. So we were pretty proud the fact that we'd survived that. So there you go. Check out the aqua park out near Port Macquarie. So did throw myself outside of my comfort zone I have to say. And this is just an image of. So we stayed at Mark's beautiful retreat and there was water lilies and a wonderful. I know this is probably just zinched off but it was a lovely place to go and relax. John turned up on his motorbike having had what, swimming in streams and the like a couple of weeks beforehand and the week beforehand. And so that was, that was a bit of fun as well. But you know we had a really lovely time. I'm just going to see if I can pull up one last photo to show you before it doesn't work. But this is kind of well what our, if it works, this is what our mentoring looked like for us. So we'd sit on this lovely boat deck and look out the water lilies, watch the kingfishers pick up fish and visualize what we have in plans for you guys for 2019. Beyond. So really a lovely time and you.

Know, really, really awesome.

It really gave us a lot of clarity, didn't it John, about what we wanted to achieve and do. Now that image is not working. So I'm going to. Oh, good. That was us just laying down, hanging out, right?

Yeah. So it was great. And like you say, we came away with a lot of clarity and obviously we launched a couple of things late in the year last year with the primarily one thing, which was the mentoring program. So now it's been a lot through working through with all the plans and special surprises and all sorts of things that we're going to do in those workshops that we've got three times a year for those mentoring clients as well as all the direct contact stuff.

Well, Number one priority for the year is the mentoring students. They've got all of their files here. I sit here and look at them daily and visualize where they all want to get so that we can work together on getting them where they want to be within the next 12 months. So it's absolute number one focus and priority. And we're really excited about the people that we have on board. We're going to have capacity next month in. Well, and in a day's time in bringing a few more people on. So more about that later, but maybe in the next week or so. But it's really exciting and just being part, John, I find of some of the people that I've spoken to who have joined us and their visions of what they want to achieve and the pure magic I know that we can bring to their lives and the transformational experience. It's so much more than property investing. We are really going deep on helping people achieve what they really want to achieve in life. And I am so excited about. One of the interesting things, John, is so many of them have such different strategies and philosophies and some coming from a position of large portfolios, some are just starting, some are quite old and want to get it right the first time. Some are quite young and you know, have quite a quite an established portfolio under their belt already. Some have made mistakes or followed the wrong advice, some so just empowering people and giving them our spreadsheet of the suburbs that have come up. So I went through the eight and a half thousand suburbs. I put in the key criteria that we look at. Only 83 suburbs in January have come up that are going. To look in. And then we've had alerts for those suburbs, the typical property on the typical size block and done some analysis on the number of rent is just in that section where those houses are. And I do a deal review. They get a list every week of those properties and I do a deal review of one of them as well. So it's been really exciting doing the deal reviews and having a look at some of the properties coming up in. I think we've done Sydney, Melbourne and Brisbane so far and I've got a couple of just popped up in Western Australia, which is interesting, and in Adelaide. So looking forward to taking on those deal reviews in the next couple of weeks as well.

Yeah, it's been great. It's been amazing. As you say, diverse group of people, obviously different backgrounds, different stages, but all with the goal of achieving that security and financial freedom that comes. That property is a vehicle can get you. And yeah, it's just been wonderful hearing their stories and yeah, it's going to be great. It's exciting for us too. It feels like when we started, I know I said this to you before, Jane, but it feels like when we started the ultimate guide to renovation, it has that level of anticipation and excitement around it.

You know, it's kind of like that energy, isn't it, of knowing that you can affect people's lives in such a positive way and you know, the outcome. Like I could visualize completely where we're getting everyone, these people who are always close to my hand that where they want to get to. So yeah, it's, it's exhilarating. I can't wait. And we've just put super Diana on finding us that u beaute location in Sydney for our first two day weekend in March 16th so. And 17th. So it's going to be fabulous. I can't, can't wait. So yes, that's pretty much what we've been up to. All of the focus being on the mentoring. So it's been very, very exciting and more of that to come in the next couple of weeks. I think you've got some surprises up your sleeve for people as well, John.

Yep, lots of surprises.

Well, we're going to have some questions. I don't see anyone sitting here in my lobby. We have had one question through on Facebook, so let me bring that up quickly. And I know that you've had some questions that have been sent through to you, John as well. So without any further ado, everyone happy that I move ahead.

Please do.

Okay, so we have a question. Unfortunately I can't say who it's from, but it says what's your opinion of buying a property in the lower Blue Mountains? And Hawkesbury areas. So I think that there's a lot of dynamics that have come up in that area, especially in recent years. So I think there's a couple of things that make this a notable area to consider and go and do your due diligence on these suburbs and areas. So you know, for instance, we have the kind of like the ripple effect that we've seen from the city and we've had the moving out. We've had a similar ripple effect that has come out from the CBD around Parramatta and even Liverpool. So. So we've seen a lot of areas have had a good lot of growth and a good lot of attention. I think the announcement around Badgery Creek and the development there is really exciting as well. And I was speaking to one of the executives who's working with that proposal development site and working on implications of community. And I'm going to try to get her to our two day mentoring weekend so that she can give people a bit of a sight on what's going on there behind the scenes. But I think that that is going to drum up a lot of interest in that lower Blue Mountains and even Blue Mountains area. And I think from that we're going to get some real growth opportunities. Now you know that I believe infrastructure does stimulate growth as well. And anyone who's read some of the Terry Rider reports will see how he follows a lot of the infrastructure and expenditure by the big companies, be they BUN or Costco's or state governments, building roads and rails, etc. One of the things around Badgery Creek is that that second airport is going to really open up that Western district down to Wollongong. Now prior to growing up in Dubbo, which I'm pretty sure all of you know that I grew up on a farm in Dubbo, my first eight or so years were spent in Camden and Cobarty, which is just a little bit further along from Campbelltown. And I think, you know, with the development that we've seen the house and land packages down in that area in recent years, it's been very interesting to see that grow as like an outer western suburb. But I think, you know, we're going to get more and more growth happening because of the demands, not just because of the building of Badgery Creek, but more importantly the servicing of it. So what we saw the LNG plants up in Gladstone was that there was a lot of people that were involved with the building of those plants but they only needed a couple of girls and guys to push the buttons and turn them on and off. So you know, when we're looking at major developments and infrastructures, like for instance, you know, when they were doing the bypasses and road building around Port Macquarie to Coffs Harbour, there was so many people we could hardly even rent a property in the towns up there. But once the roads are built, they leave. So infrastructure has to actually generate employment not just for the short term, but for the long term. The rail developments and the road developments that we've seen in Sydney, let's say Melbourne, we've seen when they put in the freeway down to Frankston, we saw that whole area open up and the growth go up. And we saw in Brisbane a lot of the public transport routes. We've seen those areas open up as well with growth and the ability to do that. So I think the Lower Mountains have a lot of potential and I think there's also the additional benefit of the mountains, tourism. So it's going to bring a lot of people through to that area and there's going to be a lot of tourists that come as well. So I think there's going to be some real benefits that are happening there. So that's my thought.

A little bit of a follow up question about the mountains in particular Blue Mountains. You would be familiar with that area having lived there, I'm guessing for several years in Sydney. But how does the Blue Mountains, how do you factor in availability of land when you think about the Blue Mountains? Now if you think of the outer suburbs of Melbourne, for instance, that obviously that Green Acre development begins to be a real issue. How does that sit in terms of somewhere like the Blue Mountains?

Look, the Blue Mountains themselves are quite unique because there's essentially two roads over the mountains. When the roads started at the Lower Mountains, the development of like the double roads on either side and growing up in Dubbo and driving to Sydney a lot, I spent a lot of times going over the Blue Mountains. And then as a young mining Engineer in my second year in vacation employment in like 2000, I spent three months living in or working in Lithgow at a mine there and living at the, just at the top of the mountains on that side. So I've spent a lot of time over that area. Two things that I think that are really important. And John, you bring up some interesting points. The mountains are vast and they're mostly national park and you can't. There's not a lot of Greenfield sites. Most of the population is around the road and the towns around the road. And what we saw was, you know, as these two Lane freeways went over the road. It was like, oh my goodness, you know, Springwood's gone up in value and the next town's gone up in value. Who, what could happen next? It was like, well, Katoomba, when the two lane freeway gets there, it will go up in value because the time to drive into Parramatta or, or wherever is a lot shorter. So we've seen infrastructure already give the Blue Mountains a bit of a boost. As for land itself, I know when I lived there there was a, like there wasn't a lot of free land and there wasn't a lot of ability to, you know, the house and land blocks that you would see. A lot of that is terrain based and national park based. But the other thing that I have had when I've had clients buy in the Blue Mountains and some issues that have come up, and I know this question was around about the, the Lower Mountain and Hawkesbury area, but I'll go into the mountains at this stage is that the valuers have come back with a high buyer risk rating, which means the banks have a lot of issues associated with funding a property that has a high fire risk. So just be aware, you know, if you are looking at buying in the mountains and you are kind of in a bit of a lifestyle block as opposed to one of the main areas in one of the larger towns, Lurrukatoomba, etc. Just be aware that there may be some issues in the purchase of that property. And I think that you have that finance and clause and inspection clause in place because it's really important that you protect yourself. So just be aware of that and be aware of the, the implications of where you choose a property. I mean we're all about, you know, choosing good suburbs and choosing good areas and having the percentage of renters and the number of sales so you're not wasting your time and the vacancy rate. So you know, you make sure that you can rent your property out. I think as a follow up to your follow up question, just the opportunity from a tourism point of view and potentially a short stay point of view, there's some opportunities there as well that might be considered. So that's, yeah, my thoughts on that. Yeah. Got another question here on Facebook. What do you expect will be the implications on lending from the Banking Commission report out Monday? John, such a big question, my gosh. Well, most of you know I'm a mortgage broker and started my broking business like 2005, so have been doing this now for almost 14 years and there has been many, many changes over that time and you know we saw the GFC and we saw during the GFC banks like, you know, Macquarie left the entire market for two years and you know, we've now had the APRA changes that have been coming in pretty much since the end of 2015. We've had the, the requirements to reduce the number of investor clients. We've had the requirements to reduce the number of interest only loans the banks have met that. The banks are now citing cost of funding and some banks are putting their interest rates up. Nab said end of last year they would never do it. They did it this week. We've got some banks going out of cycle and actually talking about cuts at the moment. So the market in itself is really full of turmoil. And I think the interesting thing around this banking commission is, I mean personally some of the stories that have come out abhorrent like they're just horrifying how you know, financial planners have been charging dead people and you know, some of these horrific things have come out. So although a lot of people have called for a commission and the banks didn't really want it, I think it's cleaning things up. You know, amp obviously has been hit quite hard the financial planning industry from a mortgage broking point of view. You know, we waiting with some trepidation about what's happening on Monday. The report was supposed to be out tomorrow. Friday there there was a testimony by the CEO of CBA who essentially declared that as of June last year they were two days away from pushing a button to say that mortgage brokers would get a flat fee for the loans that they wrote regardless of complexity or time or type of loan. And that was going to be what they were going to implement. And they were about to p the button. They had done all the technology changes to make that happen and then they came back and found that none of the other banks would support that. So they pulled that. The CEO of CBA strategically threw that out there as part of his testimony because that's, you know, part of what the commissioner tendency to go to a flat fee will be. I guess my biggest concern about a flat fee will be that, you know, we've, we've now gone from doing about 17 hours after we do our discovery call, our you know, understanding that we can assist someone and then starting to do our whole assessment through to doing applications. Everything usually takes about 17 hours to settlement of our personal time that's now blown out to about 27 hours for us to do a first time buyer buying a $300,000 property or a family buying a million dollar property, someone who's self employed or has something a bit more complex and trusts and you know, it's buying something that's unusual, that might take us about 50 to 60 hours to do. And to get one payment for all of that will make it very hard for most mortgage brokers to stay in business. On the other hand, we just had numbers out to say that 59.1% of all mortgages in Australia are now written by mortgage brokers. Because people realise that brokers are giving variety of their knowledge, their expertise. They're also giving an opportunity to assess all the different policies of different lenders and give people the right type of finance that is suited to the strategy, not just now, but in the future. And it's that longevity of the question and answers and the interrogation of what you're trying to achieve that brokers help you achieve. But if it does go to a fee for service, I would assume that at least half of the brokers would leave the market. And why would someone spend $1500 on a broker if they could go into a branch and you know, do a bit of the work themselves and seemingly get a good deal? So I think if that's the case, the banks are going to win and you know, they're going to be.

Consumer will lose. Sorry, the consumer will lose. The banks are going to take advantage of the recommendations and essentially brokers acting as the advocate between the customer and the bank is now eliminated.

And I think it's more than that, John. It's also the fact that we've got so many specialty, second third tier lenders that have come onto the market to fill this space that the major banks haven't been able to provide service to for a lot of people with investments that have hit their servicing windows. So they've met the market and they're delivering insane kind of opportunities for people that have capacity and can show that they can service with their specific calculators, not the big bank's calculators. And you know, those people do not have branches, there will not be any. They do not have the ability to walk in off the street and do it. So all of that market then gets removed from the market if the banks, you know, if it goes to a fee for service. So I have significant concerns about that because I just don't think it's going to serve the marketplace and consumers.

No. So we hope it's not going to, whatever the reaction is, we hope it's not going to be an overreaction.

Yeah. And I think the question what will have the implications for future lending? I think there's about 60% of experts at the moment are saying that there may be a rate reduction by the end of the year. We have APRA and I was reading some of the RBA information this week saying that they feel that the banks have gone too far. It's kind of like these guys have pulled the reins in completely and then go, oh, wait a second, we didn't expect you to stop and we want you to go out and do some, you know, small lending now. So they've pulled the reins back on the interest only and the investor limits and all of those things. So the banks are under them. But the banks are, I think, waiting to see what happens out of the commission because if they have to be more rigid in how they service people and responsible lending requirements because obviously some significant deficiencies that have been found, those extra expenses will be passed on to us. So I think that the lenders, you know, some are citing higher costs of funds at the moment, but I think the lenders will potentially cite higher costs of fulfilling the requirements of these reports. And potentially interest rates will go up. But if interest rates will go up by the banks. But if we look at RBA and the potential of the interest rates coming down, the base rate coming down or cash rate coming down, what the best alternative and what fingers crossed we're waiting for there is that the lenders will actually bring down the servicing rate. So no longer are we servicing people who are paying at 4% interest rates. We're servicing you at 7%. There's a long gap, 3% interest rate rise. You know, you think it's, that's 12 different interest rate rises to get there that they're assessing us at over 7%, 7.5, 7.15% depending on the lender at the moment to see if you have capacity. A lot of people, we're looking at intimate details of people's budgets every day they can service less. There has been the proposed, the potential could come down 6%, which means anyone who previously couldn't afford to have loans in the last year because of this new servicing cap potentially can. So it's a real wait and see. I personally don't think we're going to see anything implemented from this report until well after the election. I think if, as the bookies have it, labor does get in, they're going to be fighting a whole negative gearing conversation before they take on trying to implement and ratify any of these banking commission Changes. So I think there'll be some big changes that come, but it's going to be way out in the future. That's my thoughts on that. What have we got?

Yeah, we've got a question. Would you like me to read the question that's coming during the week?

Sure.

So this is from Dre. Apologies if I'm pronouncing your name incorrectly.

Andre. Yes. He just sent me a message saying we almost got his name right. Andre J is pronounced like a Y in slang about it.

Right. So it's a question around the minimum percentage of renters. So he said here and how many the percentage of renters that you would have seen quoted throughout Location Masterclass. And the ultimate guide is we look for suburbs with between 30 to 70% of renters in those suburbs. So a minimum of 30. So I understand a need to have customers for the service that is rented accommodation that we provided. I'm a little bit unclear why a lower percentage could not work or could be an issue. Vacancy rate, vacancy risk. Sorry. I was thinking that if renters percentage would be lower than 30%, there would be more competition for the accommodation by potential customers, tenants, and that in this particular suburb, properties on average would be cared for better as there are more homeowners living in the suburb, making the suburb more attractive. That in turn, I would imagine would then help drive capital growth. Of course, only one of the drivers. So I'm trying to understand why would one not invest in a suburb with a percentage of renters lower than 30%. Could you please discuss this.

Big question? Okay, let me make sure that I've got this right. But, Andrea, I think the question around and the things that you bring up are really pertinent. The 30% minimum renters, which is kind of like the baseline that we've implemented, really comes down to the fact that across Australia, there's 70% of the population are owner occupiers, 30% are renters. We know that owner occupiers drive the market, and we know that investors, you know, take up what the market accepts. So, you know, we know that the biggest part of the market are owner occupiers. And, you know, when I'm looking at a block of units, for instance, I definitely want to have more owner occupiers in that block than I do want to have renters, because I want to have those people on site that care for the area, you know, look after it, maintain it. They're happy to vote on the body corporate to spend some money, for instance. But having said that, you know, I think you can transfer that into a suburb as well and into a street and say, well, you know, if that's the case, why don't we get scarcity going here? Why don't we have a suburb that has 15 or 20 or 25% renters and then the people who want to live in that area and rent in that area are going to be like clamoring for the property. And there's nothing wrong with your theory on that at all. And in actual fact, you know, if you have a look and you might find a suburb that has 20% renters and you might have vacancy rate of 1%, it essentially means that there's more people, you know, looking to rent than there is properties on the market and there is shortage of supply. Where I come from is a risk minisation, generalization point of view. So I come from the point of view is how can I minimize my risk with my investment. So remember, I started with just $45,000. I handed 25,000 over to the government for stamp duty. So I had a very small amount of money to start with. And my original thinking was how can I maximize this money and minimize my risk? So I did all the research on knowing the suburbs, knowing demographics, knowing where the renters want to be, knowing where the renters are. And, and I applied that, you know, 30% originally, 30% of renters in a suburb so that I knew that there was a market and a demand. And I then applied, you know, some vacancy rates filters on that as well. Now subsequently having bought the next property, next property, next property, next property, next property, and done the same analysis and over the, you know, last almost 20 years now looked at everyone's thousands and thousands of deals and suburbs that have gone up and portfolios that have moved, it's verified that kind of risk minimization strategy, which is on a general plane. When we look at a suburb and we say we've got a list, as you have in the suburbs letter software of maybe 30, 40, 50 suburbs to start from, from based on your buying criteria and what you can afford, how do you start getting down to selecting the ones that are going to go up in value and are going to minimize your risk and give you the best opportunity to buy in them. So some of the filters around risk minimization. So for me, risk minimization is around being in an area that people want to be in. So John, when we talk about some of our fundamentals about location, one of them is fishware. Yeah.

Triton strategy. It's really that the idea of covering any potential downside. So if you can eliminate that downside, you might, you know, some people might look at that and say, oh, well, you're, you're limiting yourself as a really aggressive strategy. And we're saying, yeah, but I'm happy to do that because I'm eliminating that downside. So. And that's, that's really the philosophy that we're investing with. The other thing that I'd say about that, the idea of around the competition too. And I think if you could see really high demand and low vacancy rates and that kind of thing, then great. But people often say this similar kind of thing with renovations and they say, well, I'm going to renovate a really unique. I'm not going to renovate for the majority of people in that market. I'm going to renovate for a specific niche and I'm going to have all this competition from that niche. If that works out, that's, you know, you're going to look like a genius. But it's nowhere near as safe as renovating for the broadest possible tastes in that market, identifying who that demographic is. So, again, it's really around the philosophy of risk minimization.

Absolutely. And I think the other thing there is, I mean, some of, as I said, some things around, you know, we know what drives areas to grow in value and, you know, some of the things that you learn in location, masterclass Component and Ultimate Guide to Renovation is around, you know, what, what's driving that growth. But we also have some of those filters in there, such as, you know, the number of sales per month because we don't want you spending months in a suburb that has three sales every month because you're just going to get frustrated. So that's why we have some of the filters in there. Some are convenience. And there was a question this week on Facebook that is answered today actually, John, when someone was saying, everything's got wiped out once I put in my 120 sales or 10 sales per month that I need and it's okay, you know, there might be a change in the market. Just answering that question. But might be a change in the market where, you know, the back end of the year has been loaded with a lot more properties coming on. And the front end wasn't, for instance, which we've seen in Brisbane. And that means that, you know, there could be now 10 to 15 properties on the market that hasn't been passed. So you might bring that down to, say, 70 property sales for the year. But the idea of the suburbs lecture software is that you might have, you know, the Writer report or Ripe House report or the SQM report and you dot map properties and you put them all in the list. So you're not actually and you're adding and doing the analysis on all of those and then you start applying the filters to those. So it might be, you know, 3% vacancy or, or you might use. So if you're doing Brisbane for instance, you'll have a look at what the 10 year growth for all of Brisbane is. And the way that I do that is I just go to YouTube, I look at CoreLogic, I look at their monthly report, they come up with Brisbane, they say the median growth for Brisbane over the last 10 years has been 3.14%. Now in Sydney it might be 5.2%. So I don't want to have a suburb that's less than the median. If it's, you know, if we're talking median, we're talking the really high growth suburbs and those suburbs that haven't done as well. Yeah, so 3.14 and I know there's a couple of people have quoted that to me in the last week saying you said 3.14 and I, you know, where do I find that? And a why am I using that? That is an example of what the 10 year growth was that was taken for that month from. And I used the CoreLogic data from that 10 year growth because I wanted to have a suburb that was doing better than that. Now if you've got your own analysis that shows that, you know there's something about to happen in a suburb, it's going to take off. You might think that you want to be in a bit of the outlier suburb, but the reason that we're doing the 1 to 2% increments in the dot map is we kind of, we want to have enough interest to know that there has been some, some demand in the past for these suburbs. We don't want to be complete outliers and go, I'm going to pick the hotspot and in five to 10 years it's going to really take off. We want you to have, you know, that growth projection with you know, the phase of the market where it is. So that's. Yeah, long answer, but that's my thoughts on that.

Yeah, that's good. Hopefully that helps. Right, so the second part of his question was using only one data source for your analysis and research and dot mapping. So since it's been mentioned before, the data from different sources differs significantly. For this reason it's best to use one data source for the dot map. For example, is it fine to just use the suburb selector software as the data source? Would you use other another data source for another reason? For example, convenience of data being printed in the magazine? API magazine?

Yeah, it's a good question and yes, it does come up regularly. There's so many different types of methodology of how people do median prices. One of the reasons when we were looking at how we were going to invest our many, many tens of thousands of of dollars on the data that we provided into the suburbs selector software for you monthly and when we looked at the different data sources, SQM Research, if you go to their website and you type in the suburb and you look at asking prices, they give you the prices that they have pulled for the last week. So you're actually getting more of a real time analysis on what's going on. When I read a lot of the CoreLogic reports at the moment, I'm reading them and they're coming through from November or October data and you know, the market's moving so quickly at the moment and you know, Sydney for instance has been in a downturn for 18 months. I want to know when it's about to start moving up rather than, you know, be a couple of months out on that. So for me that was one of the reasons that we chose SQM research. And you know, Andre, I know you had a personal question around a couple of the suburbs that seemed that they were out with some of their short term growth numbers. I've just emailed Louis the question on that who owns SQM Research and I would expect an answer back from him within the next day or two. But he'll go through all the numbers and do all the analysis and come back with why this is so rather than going to somewhere else, be it straight Property monitors or CoreLogic or somewhere, you put the question out there. You may never ever hear from them and they are too big to have that conversation with. You can happen with any of the data is sometimes it is missing. So if you go to the back of your investment property magazine, they only have a certain amount of pages and they often leave out suburbs completely. So when you're doing dot mapping and you're thinking, gosh, I've kind of missed some of these suburbs, it can be quite frustrating. We in the past, John and I in the past have manually filled in all of the data that came from the back of Australian Property Investor magazine when it was still around and printed rather than digital. And it was, it was difficult in pulling up all the data. And that's why we came up with suburb selector software so you don't have to go through and find all of these different suburbs that aren't always located near each other because they're alphabetical and find out what suburbs are near each other and then try to pull that, all that information together. We know it takes hundreds of hours to do it because we've done it. We have students who did it and that's why we listened to their cries and came up and developed the Suburbs Lecture software. The Suburbs Lecture software is powered by SQM Research data. We use that data for our analysis. We also use the CoreLogic RP data as well. But my suggestion is if you're going to choose, if you're going to like, for instance, do a dot map, choose one of them and use just that data. But bear in mind, I usually have a your investment property magazine on my desk. I think it's beside my bed at the moment. But bear in mind when you have a look at the data source, it's usually three months old. So the back of the magazines is a lot older than what you're going to be getting in the Suburbs select software which as of today, which is the 31st of January is, you know, it's been updated like 10 days ago. So you've got the most up to date.

Yeah, very up to date data. Very hard to find data that up to date anywhere really. So very lucky that with the data from Louis. The only other thing I'd say to that is the suburb selector software for various reasons including the criteria that we chose the areas in the first place. So we're primarily interested in looking at the major metro areas that were going to satisfy all the criteria that we talk about in numbers of sales and percentage of renters and all of that kind of thing and have a breadth of suburbs where you can do things like track the ripple effect. So for that reason Suburb Selected software doesn't contain all of the suburbs in Australia we've paid for a particular suburb set or a specific suburb set from Louis from SQM Research. So there may be a situation or scenario where you're wanting to docmap an area, particularly one of the regional areas that is outside the suburbs of software. So that's the only other reason that I would see, but I think it would be I haven't done the dot map from the suburbs software. It might be harder to just get the suburbs to come up in an order that makes sense than it is from the magazines. I'm not sure, but if you have a go at it, please let us know.

Absolutely. And just a little shout out to Andre as well. He sent me his. He's come up with the electronic dot map.

Terrific.

Yeah, so he's done some really great work there. I know a lot of people over the years have done some electronic dot maps as well and coded. Done some pretty clever coding. Some people with pretty fancy software and some people who are using Google Maps. I know Sharon has also just recently done a digital dot map as well. I do encourage you to go and do this yourself as the dots and the map, just to get know the suburbs because it gives you a lot more understanding. But you know, the kind of. Sorry.

At least the first time.

At least the first time. But the kind of things. Okay, I'm going to try to use my finger here. The kind of things you're looking for here is you can see these yellows, pinks and reds pushing onto these blues up here. So yellow, pink, red, pushing onto blues. So you've got, you know, these reds, these really high, you know, 6% plus and 5, 6% plus is pushing on these blues at 2 to 3%. So you kind of. That's how the ripple effect works. And you're kind of looking at it. And the reason I bring that up is because just recently we had a question. Terry asked it 23 hours ago. You know, he's just done this dot map for the Gold coast and he's like, oh, there's a lot of purple dots here. So 95% of my dots are purple and purple is less than 4% growth. It's like, oh, should I change the legend? And there's two points I really want to make here for you, Terry, and for others who are doing the dot map. Firstly, when we talk about legends, there's a whole section. When you have a look here on Facebook, under units, there's a whole section here under dot maps. We've answered many, many questions on the different things and I think we've added some additional information also into the location masterclass. But what I usually do is I go and get, say, your investment property magazine and I run my hand down what all of the different suburbs are and get a feel for, you know, are they all below 4% or are they, you know, scattered across, you know, 0 to 10%, for instance, or in the case of Western Australia, below zero. And change your legend up to reflect what's happening in the market that you're looking at. So you might have to go at one stage, John, maybe like three or four years ago, we were doing half percentages, weren't we, in Sydney? Do you remember that? We're doing 0 to 0.5, 0.5 to 1 to really get some idea what was happening because everything seemed to be like less than 3, 4%. You remember that, John? No, he's not listening to me. Not John, not. Okay. And so one of the things that I think is really important here is that we have a look at how we do the dot maps and how we do the legends, make the legends relevant to you. So for instance, in Brisbane, you know, I know you know, this dot map has gone from 0 below 0, 0 to 1, 1 to 2, 2 to 3, etc. So that, Terry, might be where you do your dot map legends for the Gold coast now. So that's the first thing talking about the legends, but the second thing is what you're going to find. And I answered a question a little bit about this yesterday as well. If you're doing regional. Have you got me? Yeah, Hello, can you hear me? Yeah, let's see. Can you hear me? Okay, I'm hoping. Can you just type in and let me know if you can hear me? Guys, we've seemed to have potentially lost connection. Don't know. So what I want to do here is just, I guess, give you an idea. So, John, are we back on? Yes, great, thank you for letting me know. Okay, so back to the conversation. So if you're looking at doing a dot map in regional areas, what might be a concern to you is that you don't actually have enough information. So if you look here at, you know, the Gold coast, you know, there's not a lot of suburbs. So, you know, bear in mind, everything seems to be purple here. So let's forget the purple. But you know what you might want to do and if you don't want to pull off all the purples, Terry, one of the things you could do is potentially, you know, well, purple makes it difficult, but maybe put a black dot in the middle of the pinks or something like that to change things up. But we're looking for a ripple effect. We're looking for that pattern that we just saw on Andre's map. And we're looking for, you know, that incremental change of where there's been some growth. And we're looking at the next suburbs, next suburb. Now if you're doing a dot map of Dubbo and you've got north Dubbo South Dubbo, East Dubbo, West Dubbo. There isn't that much of a pattern that you can build up. And in some of these areas that is also the case. And you know, to some degree where you've got these coastal areas as well, like the central coast, for instance, you know, people are attracted to the the coast or to the freeway and access to the freeway and there's not a lot of pattern in there. So if I was going to do dot map on a regional area, or if I was going to concentrate on a regional area, I would be more inclined to spend some money on getting a regional area report from Terry Rider, for instance, and hotspotting than I would in being doing a dot map. John, do you have some thoughts on that?

No, nothing more than that. Agree completely.

That's always good when you say no. Okay, I've got another couple of questions here, John. I might just throw one up here. With the Opal Tower saga in New South Wales and fires down in Victoria on their side tower questions about the standard building industry, should investors be concerned when investing in house and land packages or doing structural renovations? Wow, big complex question there, John. Obviously the Opal Tower and you know, the building in Melbourne that went up in fire quite quickly and the standard of building codes and all of that that comes to pass can be questionable. I've read a report this week that indicated that there's so many apartments being built in Sydney, Melbourne and Brisbane at the moment, and the building standards and lifestyle standards and the size of apartments don't actually make them almost not inhabitable for the future for people to be able to buy them. They're looking at them going, you know, it's kind of nice now, but they're so small. I think the thing about buying in one of these areas is that you have to do due diligence on the builder. And if you're buying a house and land package or you're doing a renovation, you know, we always talk about getting your three quotes and going through and checking that the builder or the carpenter or the tradie that you're using has all of the required qualifications and registrations and all of those different things that. And we go through that in the Ultimate Guide of Renovation because it's really important that, you know, the integrity of the people that you're working with and the professionalism. Now if you're buying a house and land package or you're buying a off the plan unit or a unit, you know, I've seen people buy off the plan units in the contract, it says we can change the design for up to 5%, which includes, when they actually go to take possession, a huge business big column that's now in the middle of the lounge room, you know, and they say, well, that was within 5% tolerance of the change of design. So, you know, when you're buying these things off the plan, it is difficult in visualizing exactly what you're getting, the quality and standard of fixtures and finishings. You know, you just have to do your due diligence on it. If you're getting a person to do a structural renovation for you, I'd be going and checking out the builder's work. I would be making sure they have the qualifications. I want to know who the trades that they're using as well. You know, have they got the right qualifications? I'd be talking to at least the last three jobs that they have done and find out about the quality and workmanship of their doing. I think, you know, unfortunately, the tragedy of what has happened in these buildings, for all of that and the investors who invested there, I think that the fact of the matter is, is that it's important to note how important your due diligence is. Just by buying any property is not going to help you. And I know just with, you know, a lot of the application calls that I've done for people making applications to become mentoring students. John, in the last two months, you know, or six weeks or so, so many of them have house and land packages that are smart sales machine sold them, that haven't performed and haven't done anything or have had building issues. So, you know, I just think you just have to be very aware and conscious the fact that just because you're buying a property that seems new doesn't mean that it's always completely built to the standard that you're expecting.

Yeah, I think anecdotally, if I think of probably, you know, I don't know, maybe 70 or 80% of the horror stories that we've heard, we hear a lot of them on a weekly basis, but since 2012, I reckon probably 70 or 80% of them have been buying apartments or house and land or something of that nature. Sometimes it's got a rental guarantee or something like that. And I think the main thing there is you really are releasing a lot of control over how well an investment, over minimising the risk. I think for a start, you're often buying based on the numbers that those people are giving you. Let's say if it's got a rental guarantee and all of those kind of stuff. And you haven't necessarily arrived at that location through going through that whole process of doing it. So there's lots of things, and I know we've discussed this a lot of times, but there's lots of inherent risks with, with those type of transactions and buying off the plan. I'd sooner be selling something off the plan than buying off the plan. That way I'd rather be sitting on the other side of the fence. But I do think they're quite different questions from structural renovations. But I think a structural renovation there is a lot you can do to minimise your risk there. As you mentioned, Jane, you know, three latest jobs and making sure the building recommended to you and having a really clear idea of the scope of the work. So looking at all of the other houses, knowing exactly what you're renovating up to and that you are adding value to the property and all of that kind of stuff that you do have control over. And yeah, you can get an odd builder that's, you know, perhaps can slip through those cracks still. But. But generally speaking, yeah, there's a lot of good builders out there. You'd have to be pretty unlucky. So I do think there's a bit of a difference there.

Yeah. And so I hope that helps you. But yeah, heart goes out to those people who've been caught up in that investment. So hopefully it's not here.

We didn't even touch on there. That was just with the danger of the property itself as an investment as opposed to a house on land. All of the other stuff that goes with that with like you're going through at the moment with your. What do you call it?

The body corporate. So I mentioned earlier in the last call, we had to be honest, we had some concrete cancer. On top of this is one of the apartments that I own in eastern suburbs in Sydney. Some concrete cancer on the top of a. Where the car parks are. And so there was all these five car parks, six car parks underneath and then a landing on top where cars could park and there's concrete cancer. And they decided that we needed. Needed to fix this up and no one could park there and no one could use the garages until it was fixed. So the quote to get that done was $40,000, which as you can imagine just seemed just fine. And we have the rights to use one of the spaces on top of this and our tenants had the rights to do that. So about two years ago when this came up, we had to tell our tenant that they couldn't use the space. So we, you know, took $50 a week off rent because they couldn't use the car space, etc. So then the, and I have to say I was a little remiss on being one of the owners corporation members and we just let things go. And the, the strata committee, you know, there's four people on that and they would seemed pretty understanding what's happening. So one of the people then went and got some quotes and everyone added on a wish list of all these extra things they wanted. And the quotes came back at 1, $1.1 million, $40,000, $1.1 million and the $1.1 million included. Let's get aluminum windows because the windows are old. You know, the building was built in the 60s. It's, you know, it's, you know, 60 years old. And you know, we should also, whilst we're there, you know, do some additional things. So I flew up to Sydney and went to the meeting and said, look, you know, I've had so many clients in the eastern suburbs in Sydney that have gone through and made one request to do something and the council, council will come in and ask you to do a fire risk management. You'll have to change all the doors. There have to be whole fire risk management system. It's like 250, $300,000. Like no, no, no, it won't be a problem. We've got it all under control. Well, it turned out to be a problem. And then so that was an extra $300,000 in 1.1. And then when they started removing these windows, they found that the original building standard back in the 60s required 150mil concrete structure between the floors and now it's 200mils. So the windows were supporting the actual structure above and were no longer able to support as aluminum windows. So then we had to put in bars and cross frames to support the roofs between the floors. So that's where we got up to $1.8 million. So the $40,000 that was being spent to fix up the garages is now $1.8 million. Needless to say, I'm currently on the strata committee and monitoring the costs weekly and watching what's going on. But you know, things have come up such as the membrane on the roof had to be fixed and all these extra things. Older buildings, it's really important that you do your due diligence with older buildings and new properties regardless, you know, get the pest and building inspection done. Go. One of the things that is overlooked the most is going through the strata plans or strata committee meetings and having a look at what issues have come up. So, for instance, if you are planning on buying a unit and renovating it, if you can see that in the minutes from two years ago, someone said, I'd like to put an air conditioning unit in, and the entire body corporate voted them down because no one can make any changes. You're going to have trouble moving walls and doing anything significant in the property you want to renovate. So, you know, as with anything, you know, house and land and brand new off the plans and structural renovations, or buying old properties and doing them up, you know, doing your due diligence, getting your pest and building inspections, understanding what to do is really important. Pest and building inspections in units are really, really difficult because they can't access everything. And that's where going through and having a look at the minute, and I look at the last 10 years and the minutes of the meetings and find out what's happening. I want to know if Unit 6 leaked on Unit 3 in the past and what works were done and how much it costs to fix it and all of that information. So I can't stress enough how important it is to go through those. If you don't have the capability to assess that yourself, I'd say for the very first time, get you a solicitor to organise someone who's a professional in doing that. And that just gives you the criteria of how they assess it, how people get on with each other and structural issues and pest issues and all the different things. So you can then do it yourself in the future. But you have to have an appointment, make an appointment, go to the strata managers and. And go through that yourself. Take a phone so you can take photos because they don't let you photocopy and. Yep. So that's my thoughts on that. Yeah.

What other factors?

Okay, John, I've got another question.

Yes. I've got a third question from Dre. And so he says, what is the most efficient way to do demographic research for different suburbs? Is there a filter that one can run in, filtering through different demographics?

Sorry, I can't hear you. Can you say that again? Slo.

Yeah. So what is the most efficient way to do demographic research for different suburbs? Is there a filter that you can run filtering through different demographics? For example, could you run a filter where you would look at average household income as a ratio of median suburb price, four different suburbs, to identify suburbs where there is a population with higher disposable income compared to the value of the average Homes So suburbs where there is a better chance people living in the suburbs can drive the property but prices further up.

Andre, you're ahead of your time. Completely ahead of your time. We, John and I mapped down a couple of years ago now our dream kind of what kind of analysis we would like to have done on suburbs and areas within suburbs even down to those small 200 residents kind of SA1 census areas and you know things like understanding the effect of having a north facing front yard or backyard or pool or you know, how the percentage of single professional women in a suburb affect the price or indicate gentrification or the number of organic shops or pet mining services and you know, how does income versus the median house price affected or you know, how does the 3 bedroom 2 bathroom compared to 3 bedroom 1 bathroom and price points, you know all of this. We met with a company and we talked to IBM, Watson and, and AI and all these people. It is coming and unfortunately it is way outside our budget to be able to provide that. But I think that John said giggling away, we got a quote on it and yeah, we're doing one one thing at a time but I know that just talking to a couple of people in the industry, the Inman conference tech conferences on in New York this week. The Kylie Davis is following that and I've been chatting to her about some of the things that have been pulled up there. There's a whole new IO interface for real estate called Jane IO that has some artificial intelligence cleverness about it which I'm really keen to hear about as well. You know I've been approached by two, two companies in the last three weeks that have some interesting virtual reality property inspection tools that they have. There is and how they're using that to indicate many different things. But there's so much that's going on. I know that domain and real estate.com are spending millions and millions of dollars in creating this type of analysis. Hopefully it comes comes to us free but yeah, they can outspend us and get it to the market a whole lot quicker than we can. But your question around, you know how some of these things like weekly income versus median price as a percentage or ratio, how does that dictate growth etc. I think it's a really interesting question and it's one of those things that. Sorry, sorry. Maybe my Facebook page is on or. John, yours is.

No, mine's off.

Okay. So.

There's lots of different ways you could matrix matrixes that you could set up comparing one thing against the other and trying to work and trying to correlate, you know, what the effect is. I personally love income as. And it's one of my first ones after we get out of that first past criteria. So the first criteria around, you know, two increments, 30% typically 100 sales, although we can lower that depending on where we are sometimes. And you know, 3% vacancy rate, no more than. So that's the initial filters after that. One of my favorite ones is income, particularly at the suburb due diligence level, because I think that's good. And when we had years ago, we had John Edwards that came in and helped us and did some filming with us and stuff like that probably five years ago. And the poor guy, Jane, I think he. What have I walked into? Because we bombarded him with all of these scenarios for about half an hour. We had a great big sheet spreadsheet that we printed out and all that kind of stuff. And one of the interesting things that he told us about income was he said compare it to, don't worry too much about comparing it to suburb to suburb. Compare it to the last census. So that was one of the tips that he gave us that. Because that what, what you're looking for is the trend over time. Unfortunately they're four years apart, but that was his tip there.

And the easiest way to do that is if you go to SQM research, they actually compare the census data along a lot of those different demographics. 2011, 2016, 2006, etc. So you can actually go and have a look at those metrics. But yeah, Andre, you're way ahead of your time. And when you work it out, let us know because then we want to do a retrospective analysis on those suburbs over the last 20 years that have had the highest growth and find out exactly what has driven them. Who knows, it might be something, I think I have this sneaking suspicion, John, that something as mundane as like weird as the increase in the number of dogs in the household or something that is an indication of wealth and gentrification and who knows, I don't know what it is, but I know there's something there. So when we have all that big data and AI can go and do all this for us, we'll be telling you as soon as we know. I've got a question here, John. I think this one's for you. Actually. I need to replace a 55 square meter old awning that's bigger than most of the units that we're talking about. Just as a heads up, would it be a good investment to Replace this timber frame awning with colourbond gable awning with roof with installation at a cost of about $17,000. So.

Awning, I assume what they mean by that is a structure, a flat roof structure that comes out from the building by awning. There's a couple technically, yeah. Without going into the technicalities of what awning means, I think that's what they mean. I would always start from the position of first of all, do I need to do it at all or what's, what's the expectation for that neighbourhood and does it add value to the property? And if the answer is yes and I do have to do it, which often it is, and it's needed either for the property to function or to be to the standard that you're renovating up to, then I look for ways that I can achieve that result economically or achieve the result in the most economical way possible without compromising the quality or in particular the perceived value. So that's where I would normally start. It sounds like a lot of money to be spending on an Ori just from the little bit I know about the situation. So it might be worth just zooming out a little bit and checking out what those controlable properties in your area. One of the easy ways you can do that is to a radius search about 500 meters, check all the comparable sales, let's say at the moment you can probably even do two years comparable sales and then just pick out those three bender if you're place a three bedroom house, pick out all those three bedroom houses that are higher in that market so you can set your price range, maybe do it once you get a bit of a price range, a bit of a feel for lay of the land and then track the filters so you're only looking at the higher priced properties and then have a look what they've got and that's what you know you're renovating up to. And that's probably where I'd start because I think if you start from that place it can answer a lot of of those smaller questions when you're down in the weeds.

Yep, I agree. As John said, it's like should you actually be spending the money in the first place? So is it necessary to do the replacement and that comparable sales and the value will add to the properties and give you an idea about that and speak to the real estate agents and see what they say.

Yeah, they're a great source of information and another good reason just to be building up those contacts over time. It doesn't hurt even if you're not in buying mode, to be going through and having a look at the other things on the market in the area where you either got a property or where you live. Just so when those questions come up, you've got good contacts and you're kind of keeping your finger on the pulse a bit there too.

Perfect. Just jumping back, John, to that last question about demographics etc. I just wanted to show people what that might look like in SQM research with the different years of census data. So all I've done here is gone to my old favourite, 2032 Kingsford, and I've chosen from the demographics, the percentage of mortgage payments to total household income tax. So this gives us an idea somewhat of what you're talking about, Andre, which is mortgage repayments being linked to the size of the mortgage being linked to the value of the property, to the household income before tax. And you can see here, you know, we've got six years, six censuses that are over, you know, 26 years or so, and we can see how this postcode compares to New South Wales, but we can see how the income, sorry, the mortgage repayments have increased or the value of the properties have increased higher than the actual income of the people in the area. So something interesting to look at how that would correlate potentially to the values of the properties in the area. Asking sale price. So the rents, we just have a quick little look at the rents and what's happened. So these are the rents for houses and units. So all houses are the blue. So the rents per week. So when I talked about SQM research doing, giving us information that's, you know, weekly in age, this is where that is. And we, we often talk about not looking at such small increments of time, but it does give you a bit of an indication what's been happening in the area as well. So if I look at the asking sale price. So just running to that comparison of where we saw the mortgage payments actually outperform. So, you know, we look at the. The. What's been happening in the area. Houses have gone up by 16% in the last three years, 8% in the last 12 months. And this is where, you know, the quarterly and the monthly and even the weekly data can be skewed by just one or two sales. So it's interesting to see, you know, 1.6 million or 1.7 million is the median house price in this area. It's interesting to see what has happened. But, you know, if you were looking or you had the data of what that suburb was doing over the 10 years. It gives you an indication that, you know, 2009. So this is over the last 10 years. We've got the value of the properties going up considerably from, you know, the. What's that, 750 to 1.7 million. So in 10 years, the properties have definitely gone over, you know, a 10% growth and it's more than doubled in value over that period of time. But the income of the people in the area hasn't increased that much. So Interesting data all available for you if you're interested. I don't see any more questions. John, how are you tracking?

I haven't got any other questions lined up here, so we might be all done, Jane.

Pretty good. Well, any other thoughts or information that we have to share? I'm not so sure if I don't have anything that I'm going on.

We're going to be opening up a couple of more places in February, as Jane mentioned, for the mentoring program. If you'd like to know more about that, just contact supportysuccess.com if you go to the website, you can find the phone number there because we both can. You remember it today, Jane? I can't.

I can. No, I can't remember it.

It's on the website under the contact form. Anyway, if you'd prefer to speak to us by phone. But one of us can jump on the phone with you if we're available.

Oh, I do have the number. 1300963646 and once again, 1300 mighty six.

Feel free to also make use of the questions@yourpropertysuccess.com if you can't make a call if you're watching the recording. So pop your question through questions-ourpropertysuccess.com and we'll read them out on the call and then you can see them on the recording.

Yeah, absolutely. Okay, there's that number. 139636 46. Don't say we can't. Can't run technology. Okay, guys. Well, as always, you know, I hope that you have had a wonderful month. I hope you've had a great break. I hope you've had a safe holidays and spent some time with those of your family and friends that you wanted to spend some time with. And you know, we've taken a bit of dead December off. We've taken a lot of January off. It's time to get going and to start focusing on your vision and what you want to create for you in 2019. We are really, really excited about working with you and some of the vision that we have created with our mentor over the last couple of weeks and what we want to deliver to you. It is really exciting. We are very, very focused at the moment on, you know, contributing to you as our community and looking after you. We're really excited to see that. We've almost here 1100 people in our your property Success Club Facebook page. We're just so grateful and humbled by so many people who are in there who are giving advice and assisting each other and really, you know, supporting people. And that's what we really want, that contribution of the community and helping each other and supporting you on your journey in property. So for this month, John, I think that's a bit all from us. But as always, here's to your property success. This bye.