This is a YouTube video titled "StartUp Westport 2025 Pitch competition Clip Cahoot Manish Chowdhary 06 20 2025" featuring a pitch presentation by Manish Chaudhary, Founder and CEO of Kahoot. The content explains the problem of high costs and inefficiencies in e-commerce returns and introduces Kahoot's peer-to-peer returns network as a faster, cheaper, and eco-friendly solution. The pitch highlights the company's technology, quality control measures, and market potential in the $1.2 trillion returns marketplace.
You did you know that consumers returned $685 billion worth of goods last year alone? That's one in four online orders. Most of it ends up back in expensive warehouses or worse, in landfills. And this problem continues to get worse as we shop more online E commerce returns are broken. As consumers, Amazon has trained us all to expect free, no questions asked returns no matter where we shop. However, for the seller, handling returns is very expensive. Seller pays for shipping twice and has to bear the full burden of inspecting and restocking the window to resell the return. Merchandise is very short for many product categories. These costs are simply unsustainable. But there's a better way. Introducing Kahoot, the world's first peer to peer returns network. Let's look at this example. Amy in Los Angeles wants to return this pair of Lee jeans that weighs about 2 pounds. Brand provides Amy with a return shipping label. The item eventually reaches the brand's warehouse in Dallas, Texas where it's inspected and restocked. When Sarah in Casper, Wyoming buys this item, the warehouse then picks, packs and ships the item directly to Sarah. If the brand were to use Kahoot, instead of shipping the item to the warehouse, Amy would ship the item directly to Sarah, saving the brand 64%. Yes, it would cost less than half because we've eliminated an entire leg of shipping. This new improved workflow is also four times faster. Besides being eco friendly, let's take a closer look. Amy's returned item is immediately published on the brand's website on the product details page below. The main add to cart button with a discount. Sarah loves a good discount and buys this limited quantity like new item. We've added three layers of quality control to boost trust in the transaction process. Self reporting with pictures of the item being returned. AI assisted grading and buyer review. We have an amazing team with 100 plus years of combined e commerce and logistics experience. We have 12 issued US patents and a stellar reputation in the marketplace. With many brands on the wait list, what we are really building is the world's largest returns marketplace and brand discovery network. A massive $1.2 trillion market. My name is Manish Chaudhary and I'm the Founder and CEO of Kahoot.
