Arqdia's AI Platform Solves the Biggest Problem in Property Management

All right, welcome everybody to the Boostly podcast. I'm going to be doing a series, uh, as we lead up to Verma International in Nashville in October, and I want to share and shine a little bit of a spotlight of some of the amazing companies and the amazing people that are going to be in Nashville in October. Now if you're thinking, well, what is Nashville? What is Verma? What is it? Well, Verma is one of the biggest conferences that there is in the world, right? And Uh, it's very overwhelming, 3,000 people in the music city center. So what I wanted to do is I wanted to create an event around it where we can all have an amazing time, be, uh, arrive as strangers, leave as friends, network with some of the best people in the industry, bring in, uh, delegates, bring in property owners, bring in influencers, bring in vendors, bring in sponsors, and just make an absolutely epic 4 days. And that's what we've done with Backstage Nashville, giving it a name. Now you can go on to backstage-nashville2026.com at any time and you can go and find out more. Uh, we're already got some amazing companies involved. We've taken over the whole of the Maddox Hotel building, which is only a 10-minute walk from Music City Center. And because the hotel is epic, I've stayed there many times over the years, we're able to do amazing things. Number one, being a massive party on the Sunday the 4th of October, which is also my birthday. As well as doing many workshops, um, having meetups, drinks, you name it. If you want to be a part of it, come in, pop your details down. If you want to be somebody that wants to inquire about helping sponsor it and partner with it, let me know. And in today's podcast, I wanted to bring on Akdea because they have put together a brand new product that is in MVP, which we're getting ready to launch, and they're going to launch it live at Nashville. So they've come on board and they're going to partner, and they've taken on the Penthouse Suite, which is, uh, which is epic. And they're going to basically take over the whole suite, so they're going to be doing some cool things with us. If you want to find out more about the different suites and everything, then come on to the website. We've got everything. I've just put this together on Livable. It's pretty cool. But anyway, so Arcadia Um, they are going to be a solution that sits on top of your tech. So it will sit above your PMS, it will sit above PriceLabs, it'll sit above everything. And what it will do is this will be your decision brain. So you're basically your AI chief of staff that is going to be trained on some of the best data in the world, and it will help you make your decisions. So it doesn't matter whether you've got a few properties, 50 properties, 100 properties, 1,000 properties, this will work for you. And it's in its MVP right now. I wanted to reach out to Ilad and Andreas and showcase and put a little bit of shine on what they're doing. This interview is for them. Now, this is the first podcast they've ever done, so a little bit nervous, but they were great. And if you want to go find out more, um, potentially be part of their MVP It's a-r-q-d-i-a.com. They're going to be with us in Nashville, have a lot of fun. If you want to be part of Nashville, come and have a chat with us. We're looking for people to be involved, um, and all of that good stuff. So without further ado, let me introduce you, Ilad and Andreas of Arcadia. All right everybody, welcome back. We've got another amazing episode and I've got a new company to, to introduce you all to today. And I know everybody in the Boostly world loves new companies and new tech and new solutions. And the chaps that are to my right or my left, however you are watching this, definitely have that. So we've got Ilad and Andreas from Arcadia. Chaps, really interested to showcase you to the audience and to find out more about what you are doing and your plans for 2026. But before we get into all of that, Ilad, do you want to start and just give us a breakdown of the solution that you've created, the gap in the market, and why you feel like this is going to be like a really good fit.

So you know what, before I'm telling you anything about the product, can I ask you something? Yes, absolutely. All the operators that you have had in this podcast, how many of them, their biggest problem was I don't have enough data?

Yes, I would. We were chatting off air, I think it's 50-50% easy.

So, you know, right now as I see the picture, the operators in this business, and it really doesn't matter the size of the business, you don't have lack of data. In the last 15 years there is a lot of tools that helping you to see what's going on in your business. You have a PMS, you have the pricing tool, and really in the end you can talk about the Guesty or Hostfully, but it's more of a personal opinion. There is great dashboards and great, great BI tools, correct? But still the gap that we see that it's missing, it's the, the decision side. It's that when an operator come in the morning, on Monday morning, starting the week, and as the alerts, you see everything, but still the first question, it's what I need to attend first. I believe that we can see that from a company size of 50 properties and more, but you come to, to a point that you need to prioritize your business. What is the most urgent? What can wait? And this is where we are coming to support. In the end, I want to give you a clear picture what right now you need to handle. What is the most urgent thing that you need to do this morning? Where you are lacking in NOI and what can wait. And this is the vision in this business. I want to simplify things. I want to take the data that currently it's coming from probably different few sources if you are in mid-sized company. And the problem is that right now most of the tools not communicating with each other.

Yeah. So where did you find this solution? When did the two of you decide to go in on this? What was the reason? What was your background before? We can do Ilad first and then Andreas. I would love to find out more about your backgrounds to all of this and where did you come to this realization?

So actually, I started my days in the tech sector. And just in the last 4 years, I got involved in the real estate market. In the past 2 years, I take a part in an STR company in Greece and in Poland. And I really noticed that who assisted, who worked with me, and also with operators that I spoke with outside of my company. I saw two things. First of all, that there is great people in this business with great mind, but usually when you are very, very good in that, you have a little bit of a problem to scale up. Because if you have all the knowledge as the operating manager or the head of the company, and sometimes it's hard to to give that to another person to handle. When it's happened, when you try to scale, you start to see that you are losing ROI, you are losing revenues from a decision that people are taking, just wrong decisions during the way. And the other way, the other thing that I saw, it's the big companies that really depend on operator, operate manager, or revenue manager that if you decide to walk away, you are losing a lot of knowledge. And as I see it, this knowledge, it's part of the DNA of the company. Today, if you have a new revenue manager, it will take you 3 months to just get things rolling with him, correct? If you have 100 properties, let's say. Now you gave those 3 months and after, and then he worked for me, for you, another 1 year, and he decided to quit. What you doing? This is exactly the gap that I want to do this plug and play. In the end, the big problem of a PMS that they are saying in that they are a source of truth, but you cannot be the source of truth if you are not giving the full process of how you got to, for example, one, two nights in mid-June, how you got to their price. And then if you are taking the logs from Guesty, you will see the price that we sold this night. It's gonna be $150 US. You won't see that it started in $250 and we dropped it 3 times during the way in one month before, two weeks before, in three days before, correct?

Yeah, I was gonna say, it's very fascinating. Before we dig truly into like how it's going to work— and Andreas, we've got you there as well, uh, what's your background? When did you come into the company? When did you come into real estate, etc.? Like, give us a— share a bit of, of your good self.

Well, my, my way into Arcadia was, uh, I worked for over 10 years in marketing and finance. And in finance, I dedicated myself more mostly to residential real estate. So I met Elad, and, uh, he, he introduced me into the SCR world, and I started seeing parallels, but with much more complexity in the SCR world. So, um, the Arcadia Tech will help you a lot in the admin of my world. So I saw it as an entry point to SDR, and, uh, what they're doing is amazing. So I joined a few months ago, and, and yeah, yeah.

So where is the, where is the company like right now? So you launched, you're live, like, are you active in, uh, like countries around the world? Like, where, where do we find it right now, which is obviously May 2026?

Currently, we just launched our MVP. We signed our first design partner with the potential for another 4, hopefully in the next 2 weeks. We're working— if we will finish the contracts with those 4 design partners, we are working globally. One company, I can tell you, it's London, it's already signed. We have another in Miami. Another in Finland that we are communicating with, one in Australia, one in the Caribbean. We're going worldwide.

Worldwide. I love it.

In the end, the decision infrastructure is something that's missing any place. We are also— we'll develop the product to support any language.

So, okay, so you said that most PMCs, property management companies, they don't have a data problem, but they have a decision problem. So what I would love for you to do is to walk us through like a real tension you've seen inside a scaled operator from the people that you've been talking to. And this could be like where revenue, ops, and guest experiences were being pulled in like different directions. And what's the right decision actually look like?

All right, fantastic. So first of all, what is a tension? Attention is when two parts of your operation are about to make conflict decisions. For example, a pricing tool that telling you to drop price on a certain unit, okay, but actually you're already completely full with your cleaning staff and you already have a maintenance issue with, with another one more of your properties. And basically what we will see, it's that yes, there is a recommendation to drop the price, but it won't be the right decision for you to take on few of your properties. Why? Because they already got a bad review on cleaning 2 days before that. And one of them, there is a maintenance issue that it's better for you to solve before you accept the new tenant in. And this is the gaps between, for example, guest experience that we coming out from the point of view that we are looking for the 5 stars always. And a pricing tool, they're telling you to drop the price. Now you can drop the price and you will get here $150 for this, for this one night that, that you drop the price for. But if your cleaning staff is already completely booked and you are not in the level that this property should be, how it should reflect the guest, the guest experience. Is it worth for you to get 3-star review and still take that night? And this is the questions that operator running daily, correct?

Yeah, very much so, very much so.

This is where we are coming handy to close that gap. And actually the way that it works, that's really interesting, it's that as how I look on the system, it's very important also to explain because when it comes to the AI world, people are many times expect that it will be plug and play, that you just put in the agent and then you're running and doing for you all the job. But what people are not realizing, that actually what we are giving you, it's an intern, it's not an expert yet. We will give you the decisions, you will accept or reject them. What we are doing is that when you accept, once you accept, we are learning. Once you reject, we will go to see what actually happened in this decision, and we will learn from that as well. So basically, in 8 to 12 weeks, you will get the best employee that you ever had, but you have to train it a little bit. 2 months, this is the time that will take for you to have an operator and revenue manager that works closely to you, give you the best decision to take, and will be completely loyal to you.

I love it, I love it. So basically, from what I'm gathering and from what the people can take home, you're building a, a decision operating system, so a DOS, that sits above your entire stack, whether it be Muse or Guesty, Hostaway, Pricelabs, you know, all of it. So Andreas, I'll go with you first, and then Ilad, I'll let you add on to the end. So let's say 3 years from now, right, Arcadia wins. Right, and you're everywhere. What does the day-to-day life of a property manager look like, and what would then disappear from their screens forever?

Well, you can see it from most of the pain points that we hear from the industry now. For example, let me give you a brief example. And today, when we're recording this, uh, is the European Union regulation comes into play. 2 days ago, uh, somebody posted in the industry on LinkedIn, hey, in 2 days the regulation goes live. Many operators commented, what is this? What do I have to do? You know, and it's information that was out there. So in 3 years, hopefully all of these comments will be redundant. It would have been solved. The decision infrastructure would have alerted you and you would have reacted and everything would have been solved.

Yeah, I like that.

That's the objective.

Yeah.

The operational intelligence that you get, the compounding operational intelligence, would help your operations run smoother and all these frictions will disappear.

Same thing to you. So it's coming to the 2000— end of middle of 2029, we're about to go into 2030. What does it— what does a day-to-day look like? Bouncing on what Andrea said.

So that's a very interesting question, and I want to point it actually to the listener here, and I will ask them what you want to do with your business if you are a small company. And you like the hosting, I want you to focus on the hosting. If you want to scale up, I want to support you on your scale and to do that in a smart way that won't hurt your business. Because, for example, I had a conversation with quite a big company in the UK that's running almost 800 units. Now, I spoke with the CEO and I asked him 'If I have another 800 units for you tomorrow that I want you to run, what you will do?' He start to laugh. He tell me, 'Let's wait a couple of years.' And this is exactly my vision. I want to help you. As I start, and as I said before, that I'm helping you to build the best employee for you to have. It's because I see this, it's, it's a business of people. There, there is people that love the hospitality side, that they are good in that, they are not very good in business. You have to remember that the entry point of our business, it's zero. And then if you have 20 house lakes in, in the state and you just like hosting, I want you to focus on that and give a great experience to your to your clients. And if you are looking at a scale-up business, fantastic. But the support will come according to the company. I want them to focus on what is important and clear all the noise.

So as of right now, May 20th, 2026, uh, Arcadia.com. So go to A for Alpha, R for Romeo, Q for Queen, D for Day, I for Indigo, A for Alpha.com. If they go on there right now, and they can come and, and find out loads of resources, use cases, blogs, and they can also have a chat with you. What's your, uh, so where are you right now? Uh, Elad, you can answer this. And then what's the goals for 2026? Where would you like to be, like, in, uh, in 3 months' time and then in 6 months' time?

So actually, as I said before, we're right now finalizing our design partner. I might have an available spot one more that we can take. And then I really— for the next 60 to 90 days, we will run our MVP very strong on those operators. They will assist us also to shape it and finalize it a bit better. And we will be in full production in October in the Verma. Over there, we will launch it completely. It will be our official launch. Excited to share the penthouse with you, Mark. Yep, yep. And I hope that you will be decent enough to don't get me too drunk because it's important to come for a couple of days for me. With Andres, you can do a go heavy with him. Okay, I want to stay focused at least for the first day.

That's absolutely no promises, but I'm excited to, to see. So if somebody is listening to this and they're going, right, I want to find out more, go to the website. Have they got time to book a demo with you? Has that got the ability to do so?

We can do that. Just leave your details if it's on the LinkedIn page or in the website. Absolutely.

Absolutely. So go and check it out. Some amazing stuff behind the scenes. We will obviously have a big check-in in Nashville in October for Verma. Arkdia are going to be part of Backstage Nashville that obviously I've shared a lot about on LinkedIn and you You can find out way much more if you, uh, go to backstage-nashville.com. Excited to find out more, uh, from you guys as you go throughout the year. And the, the main thing is for everybody is that you all complain about having less data. It's not data, it's decisions. But you need a company that these chaps have created to help you with that. And there's so much more cool stuff coming. I'm loved to seeing how this pivots and evolves and changes over the year and and get to see it properly launch for, uh, for Verma in October. Chaps, thank you so much. If, um, anybody wants to find out more, which is the best channel to go and check out? Is it LinkedIn? Where, where do you want people to go find out more?

Um, yeah, LinkedIn, my page, the website.

Fantastic. I'll make sure all these links are left in the, in the podcast description, and they'll also be on the YouTube channel as well. But yeah, fantastic, chaps. Thank you so much for joining us today. Exciting year ahead for you and for the industry. And we'll be back very soon with the next one. Thank you very much.

Thank you so much.

Thank you.

Pleasure.