Matthew RosenquistFounder & CISO Advisor, Cybersecurity Insights · CISO, Cybersecurity Strategist, & Industry Advisor

Lesson #2 from the CrowdStrike Outage

10 Aug 2024 · 1 min

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In this instructional segment, the speaker emphasizes the critical need to pinpoint single points of failure across digital systems, processes, and third‑party engagements. These vulnerable elements, if they lack backup or failover mechanisms, can cause widespread disruption. The speaker advises that such points should be given heightened protection and continuous monitoring to enable rapid alerts when issues arise, and that recovery or failover options must be prepared in advance. Finally, the talk stresses the importance of close collaboration between the information technology (IT) team and the cybersecurity department during a cyber‑attack, ensuring coordinated containment and eviction of the attacker.

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We also want to identify what are called single points of failure. And when we look at our digital systems, our processes, our engagements with external parties, it's really important to understand if that one piece fails and there's no backup, there's no failover, it's just that one element. If it fails, everything goes downhill. So we have to identify those. These represent vulnerable areas that should be disproportionately protected and monitored for rapid alerting if something does go awry. Have recovery options prepared. And lastly, we have to strengthen the cooperation between the information technology team and the cybersecurity department. If there's a cyberattack, these teams must work closely to contain and evict the attacker.