How do you encourage feedback from patients?

3 Mar 2024 · 1 min

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In this brief segment, the speaker outlines a practical approach for patients to provide feedback that informs their healthcare provider about the effectiveness of a recent treatment. The method involves scheduling a follow‑up visit a week or two after the initial appointment and asking the patient whether the intervention had too strong an effect, too weak an effect, or no noticeable effect. The patient's response helps the provider classify the patient into a sensitivity subgroup, which then guides subsequent treatment decisions—whether to slow down, speed up, or add new interventions. This feedback loop is presented as a helpful tool for both patient reassurance and more precise, individualized care planning.

Chapters

Here's what you can do to help your provider and also help you know that you're on the right track. They start with something, you're going to come back in a week or 2, then maybe a little longer. Part of the feedback of that is, did the stuff that we started last visit do anything? Did it do too much? Did it do too little? Or did you not notice a thing? That can then help your provider take the next step to say, oh, okay, you're one of those people that fits into a subgroup. And that subgroup is going to be more sensitive. We got to go slower or not sensitive at all. We can go faster, right? Or doesn't notice anything. We might need to add things in. So that is really helpful.