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In this interview segment, Matt Paulson explains his approach to building a leadership team. He distinguishes two pathways: hiring individuals who already exhibit leadership qualities, and promoting employees who grow into leadership roles through demonstrated performance. Paulson outlines the practical signals he looks for—ability to manage others’ drama, keep a team focused, deliver personal results, and consistently bring solutions rather than problems. He also describes how responsibilities expand as a person proves themselves, eventually leading to managing multiple direct reports.










