Why Patient Testimonials Are Important in Your Medical Practice?

26 Jan 2024 · 4 min
4:06

Matthew Gallogly shares why a 62-year-old Black man rejected an ED clinic's treatment package: none of the video testimonials looked like him. When the clinic started gathering testimonials from diverse patients and rotating them, that same man became a patient and later a testimonial himself. Practices attract more patients when testimonials reflect who actually comes through the door.

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