An Overview Of Bounce As A Marketplace For Luggage Storage

16 May 2024 · 2 min

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Bounce is a two-sided marketplace connecting travelers who need short-term luggage storage with small businesses like hotels, convenience stores, and yoga studios. The platform has about 12,000 partner locations across North America and Europe, with spikes in demand around events like Giants games in San Francisco.

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Can you give us like an overview of Balance today and maybe even, you know, walk us through kind of what that experience is like for both sides?
So on the customer side, we have folks who are often travelers. They most often use us on the first day of the trip or the last day of the trip when they're stuck with their bags, arrive to the city or departing the city. We also have folks who, who use us in other travel use cases. Maybe they're switching hotels or they're in the city for a little while. We have folks who use Bounce when they're going to events like concerts or sports games. Whenever there's a Giants game, for example, in San Francisco, our usage spikes in that area, the AT&T Center area. We'll see that all around. And then in terms of, I'll talk about the partner side and then I'll talk about the scale we're at today. So on the partner side, we have all kinds of businesses from hotels to convenience stores, to yoga studios, every kind of small business that has opening hours and great customer service, good space, we will work with them. So yeah, 12,000 partners, adding many more per month. And yeah, in terms of scale, now we're all over, we're pretty global. Okay. We are very deeply penetrated in North America and Europe, and we are expanding a lot in Asia Pacific right now. So yeah, if you're traveling to a big city, you can most likely use Bounce there.