Joanna McFarland Q&A On Marketplace Seasonality

In this Q&A segment, an audience member asks whether agreements with schools and districts are seasonal and how to address investor concerns about seasonality. The respondent explains that seasonality is acceptable to investors if it is clearly explained and predictable. He cites Intuit’s TurboTax as an example of extreme seasonality that investors still support. He notes that while summer sees lower volume, the company’s consumption‑based contracts generate usage throughout the school year, and an increasing number of districts are adopting extended school year programs, which adds some summer volume. The key message is that demonstrating predictable patterns—such as a consistently lower third quarter—allows investors to understand and accept the seasonal nature of the business.
Questions this video answers
Seasonality is acceptable to investors as long as you can explain it and show predictable patterns. For example, Intuit’s TurboTax makes 90% of its profit in one month yet investors understand it. Our contracts are consumption‑based, so usage occurs throughout the school year, with lower volume in summer, but extended school year programs are adding some summer usage. By showing that the third quarter is consistently lower because schools are out, we demonstrate predictability, which satisfies investors.










