Solving the Problem of College Costs
17 Jan 2023 · 40 min
Michael Horn and Jeff Selingo talk with economist Susan Dynarski and former college president Bill Trout about why tuition keeps rising. State funding for public colleges has plummeted, shifting costs to families. A 1990s commission proposed five fixes, but only transparency reforms partially happened. Dynarski argues for-profit schools should lose federal aid access.
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The cost of education beyond high school has gone up significantly. The total cost to attend a public four year university has tripled, nearly tripled in 40 years. Tripled.
That was President Biden at the White House back in August announcing his student loan debt relief plan.
But Michael, as those of us in higher ed know, loan forgiveness is ultimately a temporary fix. Reducing debt doesn't stop overall debt from accumulating. What work do we need to do in higher education to make the college experience affordable again? We look at the future of colleges, their price and cost on this episode of Future Year.
This episode is brought to you by the Bill and Melinda Gates foundation, working to eliminate race, ethnic ethnicity and income as predictors of student success through innovation, data and information policy, and institutional transformation. This episode of Future youe is sponsored by Ascendium Education Group, a non profit organization committed to helping learners from low income backgrounds reach their education and career goals. For more information, visit ascendiumphilanthropy.org subscribe to future youe wherever you get your podcasts. And if you enjoy the show, share it with your friends so others can discover the conversations we're having about higher education.
I'm Michael Horn.
And I'm Jeff Salinga. So as the winter cold flu and Covid season approaches, we know there are no surefire cures for any of these illnesses. When the aches and stuffy noses set in, we cheat the symptoms with some pain reliever fluids and maybe those fancy tissues with aloe. But that doesn't address the root cause of the viral bug. The same is true when it comes to the cost of a traditional four year degree. It seems that as a country we've come to accept that there is no cure for the costs of a higher education degree, costs that go hand in hand with mounting student debt. We just treat the symptoms with comfort measures like loan forgiveness.
And Jeff actions like the Biden administration's proposal to wipe out student loan debt for for many students are certainly controversial. And as we're also seeing, they're facing serious legal hurdles. At the time that we're recording this, it's already been halted by two courts. But as much as listeners you know who, who tune in regularly know that I personally don't love the plan, I will say its tiered approach theoretically will, you know, provide a lot of relief for borrowers who struggle the most with debt. And these are often individuals who actually have taken out relatively little debt, but they never graduated from college in many cases, so they don't have a diploma to show for the loans that they took out. But we're still not getting in this conversation at the root causes of student debt, which is the cost of college itself. Or, of course, maybe it's the price of college, because there is a difference between the cost of an education and the price that colleges and universities charge students. As a former president Jeff of a college said on a webinar I was a part of recently, the list price of a college charges, you know, might be $60,000, the net price might be $30,000, but then the cost to the institution of educating that student is often something like $90,000. So to help us unpack all of these issues around cost and price and what to do about it, because frankly, no one wants to be having this discussion around load and forgiveness over and over again. We have two terrific guests to try and dig deep into the real financial issues facing higher education.
Yeah, that's right, Michael. We're joined by the former chair of the National Commission on the Cost of Higher Education, Bill Trout, who's also president emeritus of Rhodes College in Tennessee and the former president of Belmont University.
And Jeff, we also have Harvard University professor and an economist who studies higher education, Susan Dynarsky. Welcome, Sue. And welcome, Bill.
Thank you.
Thanks for having me.
You bet. So before we talk about what we can do about college costs and prices, let's set the stage here a little bit just to talk more about how you both come and came to this debate. Bill, as we mentioned, you were chair of the National Commission on the Cost of Higher Education in the late 1990s. Now, probably most of our listeners might not know or might not recall that Congress even created this commission to find innovative ways that the government could help rein in the growing cost of college. Educators frequently seem to remember A Nation at Risk, and we still talk about it 40 years later. But why do you think we don't seem to recall this major report that you oversaw?
Well, thank you, Michael. Three reasons come to mind. First of all is timing. We released our report on the morning of January 21, 1998. That afternoon, the scandal broke between President Clinton and Monica Lewinsky, and I was supposed to be on the CBS Morning show. I wound up being on the CNN Financial News on Saturday night. And all our media plan went out the window then. So timing is everything. Funding would have been important. The commission didn't have funds to proceed after it leave its report, unfortunately, and we all had day jobs, so there was no plan, funds to educate, to really be allocated for any kind of communication plan. And finally I said there's nothing sensational about our report. Our congressional sponsor had hoped that we would simply say it's time for price controls, which would have gotten everybody's attention. But we felt like experience in other sectors that would not be a very plausible next step. So for those reasons, we weren't quite as prominent in the mindset of Americans as we'd like to be.
Yeah. So I want to hearken back, though, still to it, because there's a line in the forward that you wrote, and I want to read it back. You wrote, continued inattention to issues of cost and price threatens to create a gulf of ill will between institutions of higher education and the public they serve. Reading that line now, frankly, sounds quite prescient. But how would you rate the attention since then, of course, institutions themselves, to this issue of cost and price?
It varies a great deal based on the type of institution you're talking about. Wealthy institutions have not had to find systematic ways to cut cost or control cost, but they have done a magnificent job in providing access to students they want who don't have the means to pay for college. The Princeton announcement comes to mind. Obviously you could make $98,000 and not pay any tuition. I think many more, much more modestly funded institutions are giving a lot of attention there, both to their net price they provide and the cost that they're expending to educate students. States are given quite a bit of attention to it in a growing number of states, community colleges are free. In some states that are really focused on access, public college university tuition, except for the flagship research universities, actually can be less expensive than child care. I was speaking to a group of independent college students, college presidents in Tennessee, and found out that one of them has a plan. If you make a B average after your two years at community college, which is free, and you are Pell eligible, you'll not pay anything for your tuition at those schools. But there's no question, though, if you look at the overwhelming majority of colleges and universities really are struggling with this question of cost and haven't found a way to rethink their offerings in a more cost effective way.
Well, and Sue, I think rather than tackle college costs over the last 25 years, it seems like we've just put more money into the system system of financing the rising price of college, mostly through student loans, which led of course to this massive run up in student debt over the last 25 years. Now, you were initially against debt forgiveness, it seems, but then you wrote this great op ed at the end of August in the New York Times with the headline that I think I probably could have put on my own thinking about this issue as well, why I changed my mind on student debt forgiveness. So why did you change your mind?
I changed my mind because I saw that students who were doing the right thing, who were pursuing a post secondary education which we had told them was valuable, good for themselves, good for society, were being harmed by making that attempt. When I say being harmed, I mean they think, especially during the Great Recession, for example, when the community colleges were just jammed with people and we had cut funding to them at the same time, the dropout rates were extremely high. Tuition prices were also up. People borrowed to go to community college to retrain after they'd lost a job and then exited into, often typically without a degree, exited into a historically bad labor market and defaulted pretty quickly on the loans that they had acquired. So this is not how we think it's supposed to work, right? So we think of people getting a BA, borrowing for that, graduating in four or six years, getting a payoff over a lifetime, and the loans are dwarfed by the benefit of the, of getting that education. I don't think loans were ever intended to be the way we fund job training, vocational training, sub baccalaureate education in our country. And that's where we've seen the biggest harm. In particular, even for very small loan amounts, the servicing mess that we have means that even very small amounts were turning into large amounts after fees, after interest was applied. Default rates of 30% at the for profits and at the community colleges as well though too because basically it's the same vulnerable populations and default ruins people's financial lives. This is not just a neutral event. It puts a red flag on your credit record. It means that many landlords won't rent to you. It means it's more expensive to get a car. It means many employers won't hire you because if you've got that red flag in your credit record that makes you ineligible for hiring. In a bunch of ways we harmed people who were trying to improve their lives. I didn't see that there was any fix coming down the line anytime soon. I had seen over decades people basically inaction on fixing the broken system. I had advocated for many years that what we should be doing is
hang
on to the system, but fix it around the edges. And the fixes didn't happen.
Okay, so the fixes didn't happen. In fact, you say that in your op ed, right? You once thought forgiveness to be a distraction from fundamental reform. But you saw, as you just said, Little progress on that reform. So now the administration has put this forgiveness plan in place. So is it now time, do you think, to shift to that fundamental reform? And is that reform on the cost side harkening back to the College Cost Commission? Right. Is there something that we need to do on the cost side in terms of fundamental reform? Do we need to do it on the financing side, meaning the student loans and other, other instruments that we have, or do we need to do both?
As I'm sure you know, the vast majority of undergraduates go to public institutions. And in that sector, the issues of higher prices for students are driven by lower subsidies by government. I gave the example in my op ed of my sisters who went to UMass Boston in the early 70s. They're a bit older than me. They paid $610 a year for a full year of credits at UMass. That's all required fees. That was the full cost in concurrent dollars. That's about $3,600. The current cost of UMass is north of $12,000 a year. It's not because in the 70s UMass was far more efficient at delivering a college education. It's that in the 70s, the state of Massachusetts was giving UMass the money that allowed them to keep their tuition that low. And that is what has changed in the public sector to distinguish between costs, which is what resources it requires to deliver the education versus price. Who's paying for those costs? What we've had is a shift from the taxpayers onto the individual student and their family. And that's where the pain point's coming from.
Yeah, and that's interesting because that differentiation between price and cost was actually a major thrust of the College Cost Commission Report back in the late 1990s. And seems like we still haven't been able to explain that in the right way to the public. So Bill, I want to talk about some. And actually to both of you, we want to talk about some of the solutions to the core problem of cost. And Bill, going back to the commission report, you presented a five part action plan calling for strengthening institutional cost control, improving market information and public accountability, deregulating higher education, rethinking accreditation, and enhancing and simplifying federal student aid. Now, we might say a few of those things have actually happened over the last couple of decades. Right. The, the federal government now mandates a college cost calculator on, on college websites. It has the college scorecard. So there's a lot more market information out there. You know, we're simplifying the FAFSA thanks to the lobbying of many people, including somebody in your state of Tennessee with Lamar Alexander. Okay, so maybe we got, you know, two out of five. So what specific piece do you think of that five part action plan do you think would most move the needle on college costs if you were doing that plan today?
Sure. First of all, a further shout out to Senator Alexander. When he first was elected, I was on the ACE board and doing volunteer work and I went to see him and I said, have you ever seen a fafsa? And he said, no, I haven't, I'd like to see one. And I unfurled that multi, multi page document and gosh, it got his attention. He was aghast, said bill, I'm going to do something about that. And he did. But it wasn't easy. It wasn't easy.
Took a long time.
The two pieces that hand in hand need to happen right now, Jeff, are first of all, we've got to improve market information a lot. We need to help that 29 year old single mom figure out how she can go to college and encourage her that she can. Or likewise, that 25 year old who's ready to hit an expensive graduate program needs to have some sense of what's the outcomes, what am I purchasing there? But in addition to market information, obviously there's more work to be done on cost control. More campus conversation needs to take place. Some lower priced models are there, but it's time for some rethinking, some honest conversation about what really does constitute a good undergraduate education and how we can deliver it in some better ways.
So sue, it seems that we could characterize that cost commission as splitting its action plan between better consumer information, on the one hand, to bring some market pressure, if you will, to colleges and then encouraging colleges to do work on their own to control costs. I'm curious, outside of the state action that you talked about before, what else can or should government do in the coming years? What levers do you think will be most effective in helping pull down college costs?
Well, again, I protest the use of the phrase costs because what has changed is who's paying the costs. What's gradually been happening as the states have pulled out of funding their publics is that we've been shifting to a federal system of funding the price of college for the individual families and students. That's in part through the Pell Grant for low income students, but then it's also through student loans. So basically you can see the student loans climbing as the state support has declined. This money is coming from Somewhere and it's coming out student loans and family budgets. If what we're worried about is borrowing, if we're not going to provide the funding for college through taxation, it has to come from somewhere. If we're going to use student loans, we have to decide how comfortable we are with what levels of student debt we're comfortable with. When I look at undergraduate education, I look at people who have earned a B.A. they typically are doing just fine with repaying their student debt. The problems that we see are in the sub baccalaureate sector in the for profits. And you know, right now we've got evidence that the for profits do absolutely nothing for people's earnings. Quite conclusive evidence from the universe of IRS income records and enrollment records showing that people coming out of the for profits make exactly what they did coming in, if not less. That is not true for the publics and for the private institutions. So a reasonable policy solution would be to exclude that sector from financial aid completely. And that would solve a lot of the problems with defaults that we see among undergraduates.
And so do you think those students, and I just want to cut in there for a second. Do you think then those students who go to the for profits would be served by other institutions or do you think that they wouldn't be served at all?
We need to have them served by the community colleges. We also have very clear evidence that when we fund community colleges, enrollment in the for profits drops and vice versa. So enrollment in the for profits is a policy made event and if we want to, it's the same set of students being served by both. So whenever we have constricted supply of classes of community colleges, that's where we see the for profits growing. So we know how to stop their growth.
So I'm just kind of curious in say five or ten years, say nothing really changes on a lot of these trends and prices continue to rise and maybe student debt continues to rise. Like, would you think you would support more debt relief? Again, like I'm, I'm just trying to, you know, there's a lot of discussion out there, as you know from both supporters and critics who say, well we're, we just don't want to do this every couple of years. And even some supporters are saying, well, this is just a one time thing, like what we're, we're, I mean, I know none of us can really say where we're going to stand on an issue five or 10 years from now, but what do you think might happen?
Well, I, you know, I framed the student loan Cancellation as cancellation as repairing harm or restitution essentially for harm caused. If we keep causing the harm, then yes, we're going to be in the same position again in 10 or 15 years. I do not think people should be borrowing to go to community college in the rest of the world. Vocational training sub baccalaureate education is free. It's considered part of the K12 system or it's considered part of the Department of Labor, you know, training. It is not funded in the same way as baccalaureate training is. I don't think loans are appropriate for it.
So.
And historically very few students at community colleges had borrowed and it wasn't until we saw these hike in prices at community colleges due to disinvestment that we have started to see borrowing spike up. Right. So it is a man made or it is a policy made problem. If we keep causing harm, then yes, we will need to keep repairing that harm. But there are clear policy solutions in front of us. I don't think there's anything magic or mysterious about this. We need to go back to the priorities that we held for many years in how we funded post secondary education.
I want to start to wrap up our conversation and want to focus on value and how we define higher ed around this idea of cost especially it's, it's roi. And as we mentioned at the top of the show and as we mentioned even throughout this interview, the commission was careful in its report to delineate between costs and price. And as sue has also often reminded us as well, unfortunately I still think that remains kind of an inside baseball conversation between those in higher ed and some policy circles. You know, most consumers I talk with still don't think there's a difference between those two and thus they don't understand the relationship often between them. But I also think it's just as important in delineating between the highly resourced institutions and everyone else in higher ed. You know, Bill mentioned Princeton for example. You know, wealthy institutions which spend a lot of money on students both through direct to educational expenses and of course on need based aid like Princeton is. You know, as Bill mentioned, most institutions can't keep up but they try to, they try to on the student experience and then they're forced to discount tuition because they can't find, afford to put all that money toward need based aid. They only have so much money in, in the pot. And, and don't those colleges kind of need a North Star, new North Star, you know, rather than compete with the halves, you know, do they need to strip down and Bill, I want to ask you this, as a president of 2 4, as a former president of two private colleges, do you think that many more institutions kind of need to strip down their educational stuff experience and kind of come up with a different business model rather than kind of constant discounting and always trying to compete with those institutions one or two rungs up the ladder, which we know they're never going to become?
Right. Well, let me just say one quick word about price and cost. I do think people are confused about it, but it's the all consistently more asking the net price question. How much am I going to have to pay? How much am I going to have to pay? Well, you're right. Very few institutions can hope to compete with a very wealthy institution when it comes to student financial aid. And discounting does have its limits. There are a lot of well known private institutions today they're discounting over 60%. So how long can that continue? There are some new models emerging. I have personally seen examples of how you can add value without adding cost through partnerships. We're seeing more of that. But a big driver of college cost is still like it was 25 years ago expectations. And with generation Z on the rise, how do you sell a new approach that's stripped down to consumers who want much more, that's worked for a lot of populations in terms of adults coming back to school. No one's really figured out very well how to do that with 18 year olds.
Bill, I just want to follow up there because as you know, we've talked about, you were president of colleges and for those of us who aren't on the board of their college, like, like Jeff is. I'd love to just know what this relief will do to the conversations and attention to price and cost control in the boardroom with the presidents. In other words, the practical impact of this student debt relief on costs and price in the years ahead. Can you, can you give us a sense for those conversations are likely to look like in the, you know, quote room, where it happens, so to speak?
Sure, Michael. Well, quite frankly, I'm not sure there will be those conversations. I spent the last five years working with governing boards across the country and I do believe colleges and universities grow in the direction of the questions trustees ask. And this is a great opportunity to have candid, honest conversation. Actually, it's also a great opportunity for shared governance where you bring everybody together to talk about this. But I'm not sure many boards are really focused on strategic leadership. They're trying to do their fiduciary responsibilities and that's about it. Presidents are certainly often frightened to bring the topic up, so we'll see. I hope they do, but there's not much evidence today that that's going to happen right away.
Well, with that, Sue, Bill, thank you so much for being on Future youe. And we'll be right back.
This episode is being brought to you by the Bill and Melinda Gates Foundation. Today's college students are more than just students. They are workers, parents, caregivers and neighbors. And colleges and universities need to change to meet their changes changing needs. Learn more about the Foundation's efforts to transform institutions to be more student centered@usprogram.gatesfoundation.org
this episode of Future youe is sponsored by Ascendium Education Group, a non profit organization committed to helping learners from low income backgrounds reach their education and career goals. Ascendium believes that system level change and a student student centric approach are important for our nation's efforts to boost post secondary education and workforce training opportunities. That's why their philanthropy aims to remove systemic barriers faced by these learners, specifically first generation students, incarcerated adults, veterans, students of color, adult learners and rural community members. For more information, visit ascendiumphilanthropy.org Foreign.
Welcome back to future. You off a very interesting conversation with Sue Dynarsky and Bill Trout about the evolution of this cost and price and value and debt set of conversations around higher ed. But Michael, I can tell because I can see you on the screen while we're recording that you were steaming just a bit during that conversation. So. So what's on your mind?
Yeah, Jeff, I appreciate you calling it out. And maybe this, you know, maybe this is an opportunity for us to at last disagree on the podcast. But when I asked sue about what other levers government could pull to lower cost, she quickly jumped in and protested that it's actually just prices that have increased and who pays the costs has really just simply shifted. But in my question I actually meant costs as in expenditures, not just tuition prices, because college costs, the expense that institutions are spending to educate students, they have also increased dramatically. This is not just a pricing and government subsidy problem. And honestly Jeff, like the question was intentionally precise and I really would have liked her take on it because, and you know this, Jeff, like you and I, we both know the difference between cost and price. We write about it a lot, we talk about it a lot. And, and in my view anyway, the rise in costs are for a lot of reasons coming together. It's not just one thing that is causing the rise in costs, you know, they aren't just because of Baumo's cost disease, for example. They aren't just because of a lack of economies of scale in traditional models. It is certainly those. But it's also true that there's evidence that government subsidies are in fact sometimes responsible for some small portion of the cost increases as well. And then there are those amenities races that people love to point to, Jeff, those climbing walls and all those things. And it's frankly less those. Right, as we know. But I think those sorts of things are emblematic, I suppose, of what really is driving a lot of the cost increase, which is frankly, the cost of complexity. These institutions all trying to be all things to all people and in many cases move up market, and it, it just isn't possible without dramatically increasing administrative overhead. And that's indeed what we see in higher ed writ large. So let me just put some numbers behind what I'm saying. So first, on the rise in administrative costs from 1987 to 2011, just to pull out one stat, the number of administrators and professional staff more than doubled at colleges and universities. Now, that might not be a bad thing by itself or even, you know, interesting, but that rate of growth happens to be more than twice as fast as the growth in the number of students being served, and it also vastly outpaces the growth of faculty. Indeed, in 1980, administrative spending was just over half as much as spending on instruction and faculty, and now they're at about parity. And this isn't to be clear, it's not because of a diabolical plot on behalf of colleges, in my opinion, but it's because increases in complexity drive increases in administrative overhead costs at all organizations. Like, as a general rule, overhead costs will decline by 15% every time an institution doubles in size. But those economies of scale are offset by complexity, where overhead costs per unit increase 30% every time the number of pathways that units within an organization take are doubled. So, so now, like, this is what we have going on in higher ed, we have institutions that generally don't scale well. They don't have economies of scale. When they do, they're taking on more and more complexity. Students with different needs to, you know, larger groups of majors, more academic pathways, more research, more and more and more, to say nothing of the regulatory burden that institutions are facing as they try to climb the traditional Carnegie classification system and stretch more into research and offering Bachelor's, Master's, PhD degrees and on and on. Because running a research university is like running a small city. So, like if we just put numbers behind that, you know, the research showed that institutions deal with about 18 different federal agencies and roughly 30 different areas of regulation with more than 200 laws and guidelines, to say nothing of the fact that this research drives less time teaching, which reduces teaching productivity and effectiveness.
Michael, I know you're teaching these days, but, but boy, that's a lot of data you're just throwing at us in our listeners right there, right now. So what's the, what's the bottom line? What's your model?
Yeah, it's a good question. I mean, I think the bottom line is that like US post secondary education institutions are spending a lot more than they were 10, 20 years ago. Right? They today spend some 670 plus billion dollars educating students and public institutions. Their expenditures rose from 281 billion in 2009 to 420 billion in 2020. That's 4.1% above inflation and a 50% increase. Or you look at private higher ed, which is not subsidized in the same way as public higher ed. Its spending increase, you know, was 5.17% above inflation from 81 billion to 222 billion. And we could keep on going down this line. But I think the point is it's not the case that these cost increases are explained by shrinking investment from state governments. And frankly, I mean, you know, as a percentage of state budgets, it's true, like states have reduced the percentage that they spend on higher ed, but in terms of aggregate dollars that they're spending, it's actually gone up decade over decade from the 1960s, if you look at today, 10 times higher by some estimates. Now, again, to be fair, like I'm trying to be nuanced here, like the high watermark for state appropriations was in 1990, but the amounts are still much higher now than they were in the 60s and 70s. And the declining enrollment we're seeing right now may change that equation so that the per pupil is much, much higher. So my bottom line is like, all to say, when I asked sue the question, I just wanted to know not just the story we always hear about public support, support declining, which isn't always accepted wisdom across the academic spectrum, but what I really wanted to know was, like the costs themselves and the real trade offs that schools themselves might have to make, in her view of what's leading to that, and what would better public policy look like that maybe tackles the cost itself, because I think that's a lot more nuanced. Jeff.
So let me jump in here, Michael, because I Think that despite all the data that we have on a higher ed, we really don't know something. That's pretty simple, right? What it costs to educate one student at one college, depending on their major. But let's put that aside for a moment. Now, I'm not going to question your data on state support for higher education, but I do want to point out that the expectations of parents and government about what colleges should do has also expanded greatly, you know, by a lot since the 1960s. So just comparing state subsidy per student, I think is, is a bit unfair, as is comparing administrative costs. Again, I'm not defending higher ed here because we spend a lot of money on overhead, on things that we don't need to spend on. But a lot of what gets wrapped up in administrative costs is what the government or parents want. Mental health and academic services, Title 9 and the Clery act on campus crime, et cetera. And on top of that, we have a broader range of students coming into higher ed today that need extra help in terms of remediation and other things. So the needs are also greater on the front end. Now, all that said in my time on college campuses, I will agree with you that there are costs that we could get out of the system, especially those things that aren't student facing. We tend to have people do everything in higher ed rather than maybe technology take up some of that slack. And we don't look at processes very much. We continue to do things in admissions or the registrar's office the way we always have. In fact, we replicate administrative structures and all of their costs across individual schools, for example, at a big university. But then there's also the market dynamics in general. And simply put, college costs so much because it can. I remember going to Bates College back in 2005 when get ready for this. They went over the $40,000 mark all in. And there were only 75 other colleges at that time that went over that $40,000 mark. Now to our listeners, that probably sounds like a bargain now. And I'll never forget the president of Bates at the time told me that at some point she feared parents and students would simply say enough is enough. And I, I pulled the article from the Chronicle and this was a quote she gave me at that time. She said, the important question for us is at what point can people no longer pay these prices? It's not that $40,000 is the watershed, but somewhere there's a point, there has to be a point and we have to worry about that. Well, that was what, 17 years ago? And Now Bates get ready for this. Costs $78,290 all in. So clearly almost double is fine because they keep getting applications more than ever before and they keep getting more selective. So I think what's going to be interesting to watch in the coming years is that maybe Bates might be able to do it and maybe a handful of other colleges, but it's clear that not everyone could do what Bates is doing in terms of that market dynamic.
It's a really good set of points, Jeff, and we're trying to disagree here, but you know, Ron Lieber was obviously on the show last year and talked about this as well. The inelastic demand for the higher, the higher end, if you will, of higher ed. Here's the thing I guess I just want to add on to because you're talking clearly right about how price supports that cost increase in many cases. You're also clearly right on the front end of your remarks, which is that higher ed is serving more students who come from more complicated backgrounds and need not just academic services, but more non academic services, mental health and the like to help them succeed. Especially given that, you know, properly I think we're putting a premium on outcomes, not just inputs. But here's the thing I guess I would push back on, which is it doesn't actually have to be more costly or at least not as costly as it is when you tack those services on top of a legacy model. So first, Diane Tavener has pushed me on this over and over again in the K12 realm, but it applies here as well, which is if we stop seeing some of these different domains as independent tasks to just tack onto an existing school and instead see them as something to be interdependently designed as core from the get go. So embedding social emotional learning with the academic learning, for example, the costs then are actually lower than imagined. In other words, new institutions that don't start from a place of fixed costs and they're able to create novel designs that make trade offs that existing organizations will struggle to do. I you can see some very new cost structures be created and I know that faculty at existing institutions are going to object to doing some of this work in many cases. But second, I think this gets to the importance of focus and not trying to be all things to all people and making some trade offs. But I would say institutions must do a better job of optimizing around the job to be done, those motivations and so forth for students and really focus, focus, focus. And that also means focus on teaching for Example, instead of trying to be the 300th best research school and developing a terrible teaching and learning experience, the reality is that innovation plus focus, I think can help break trade offs and lead to some breakthroughs in both serving students and not increasing costs.
So. So, Michael, are you done with this rant yet or you want to continue on?
Fair enough. I'm glad you asked because not quite. I. I just want to add one other point which, and this is, you know, this to me is the critical reason why we need new entrants to come into the system of higher ed that can disrupt it. That you know, that they have a focus on value for students and society, not just one or the other, because the payment for these things isn't free. And I guess this is where I want to just end, which is, you know, I heard Sue's point that, well, we ought to just go to the direction of Europe and pay for community colleges. I think that's kind of a bit of a distortion of the European model, by the way, but I take the point. Except here's the thing, Jeff. Most community colleges get lousy outcomes and meanwhile we're actually seeing some really cool innovations in the so called hybrid college space. For example, these institutions that combine online competency based learning from Southern New Hampshire University with brick and mortar in person learning supports that take a no excuses mindset for from the world of K12. And this is like programs like Duet or Peloton or DaVinci X or Rivet or John Gabrielli has a group called Trio Network that supports the scale of these novel arrangements. And these entities, they cost in terms of expenditure less than your average community college. Now, not price, I'm talking about cost. Because they don't get a government subsidy which is like 80 cents on the dollar for community colleges. So as a result, these hybrid schools, they're priced higher, although Pell can cover it. But their value, the outcomes they get, the student results from these institutions, they beat the pants off most community colleges. And it's not particularly close. Same students, same circumstances, similar focus. And I just think we need more innovations like that. But here's the thing, like a policy solution like free traditional community college will hurt and crowd out those sorts of innovations. Forgiving all student loan debt doesn't help encourage these more affordable, more valuable institutions. We just, in my opinion, we need more dynamism and we need more entrance and we need more innovation for students in society. So what I wanted to know from sue was what policies would encourage this sort of dynamism? For example, and last thought here, Jeff Stig Leshley, who found a duet and is a professor at Harvard and Leeds College 101, has offered his take that I find compelling. He believes that we need governments in exchange for funding colleges as richly as they do, to impose a minimum requirement on them that they increase economic mobility over the baseline for students. His idea is basically to create a minimum value added measure relative to cost and then let students choose in a system that has lots of turnover of institutions and a big array of choices that government doesn't express preferences on. But it means by implication that there would be a lot of new entrants, which simply just doesn't happen right now in our accreditation system. I mean, all those hybrid schools I mentioned earlier, they exist only because they're using Southern New Hampshire's accreditation status, because they're using their online competency based offering. They are not colleges in their own right. And so the reason for having fresh blood come in is simply putting. But because of what Clay Christensen and many others, you know, their research has shown very clearly that organizations are built to do what they do, but not the things that they weren't built to do. And right now, just none of this happens. There's little to no public accountability. Colleges are shrouded in darkness and entry is blocked. So I'll stop here. I mean, I could, I could keep going, I'm sure, but listeners don't want to hear any more rants. Jeff, I think probably from me.
Yeah, Michael, I'm glad we brought you out of your shell with an episode on college costs. And I hope we get some questions from listeners on this one so we could continue the conversation. It's kind of surprising to me, I guess after it really took us until our fifth season to really dive into this issue, which is clearly on the minds, I think, of most people. I'll never forget years ago moderating a session on the future of higher education at the Milken Global Conference. And the first question was from the audience was I had just moderated a 45 minute panel and they said, you know, you didn't ask one question on cost because that's what everybody wants to know about. So clearly you do too, because we spent so much time on it in this episode and again would love to hear from our listeners about what questions they want us to address by the things that we talked about today. But that's all we have time for this episode of Future you. So please join us next time and we'll see. See you soon.
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