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In this interview excerpt, Michael Horn asks how to identify business models that can transform systems and what broader lessons education can draw from such innovations. Speaker B emphasizes that AI should be viewed as a means to an end, stressing the importance of first defining the desired outcome—such as improving well‑being, lifestyle, and preventive health. Because the current healthcare system does not adequately reward preventive care, new AI‑enabled care models must be designed to create more efficient frameworks that can deliver preventive services, even though they may not be directly profitable. The discussion highlights the need to align AI applications with clear goals and to engineer cost‑effective structures, a principle that can be transferred to education reform.

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