A customer service tactic asks customers to report any inconvenience with their order, then the team prepares it normally and calls back an hour later to say it'll be ready early, usually within ten hours. The goal is to turn a potential problem into a pleasant surprise.
We want someone to review your order.
But if it's.
An inconvenience, please tell.
Us and we'll expedite.
It immediately for you.
That's how you address the tinge.
Then here's the magic. You prepare the order just as you did, as quickly as possible. But now, an hour later, you call a customer and say, hey, we have wonderful news. We say, we get.
Done in 10 hours. We're able to expedite. It's been reviewed.
It's perfect. It's ready to go. We're ready early for you, and your customers will be blown away.
