Muhammad Umar argues that enterprises need small operations-led change teams working with technologists to build custom platforms, not generic SaaS. Technologists generate ideas, but operations translates them into systems that actually fit a company's needs and leadership vision.
So I've been part of some enterprises and I like that idea of like, they build this change management team, very small team dominated by the operations people. Right. The idea that the great ideas would come from the technologists. I haven't seen that great idea from the technologies. Bring operations people into that change management team and then allow the technologists to work with them to come up with a platform based on the vision that your leaders have. Right. For the business and then build very personalized system. That is a way to go rather than getting your head just stuck into the era of the SaaS where you think that you would ask someone and they would give you that platform and then they would do some tweaks and it would work for you. So thinking about AI as a SaaS is wrong.
FDE Epi : 16 | AI Agents, Billion-Dollar Infrastructure & the Future of Intelligence
