Muhammad Umar describes a hospital that rejected a new digital system full of static forms. His team mapped the clinical workflows and built a conversational, voice-enabled interface on top. Adoption jumped from near zero to 100%.
So we were working with this very large hospital and they were trying to implement this system and there wasn't any adaption. So at the end of the day, there were like, lots of forms and no one was using those. I mean, at the end of the day. So it was just like. So, I mean, and the way they were using it, like, for example, as an active system of record, but there wasn't any intelligence into it, and it was very hard for the people to adapt. All we did was. And it's easier. All we did was we just asked them how you organize your workflow and build a conversational UI on top of it, voice and all that. The adoption is 100%.
FDE Epi : 16 | AI Agents, Billion-Dollar Infrastructure & the Future of Intelligence
