Nathan Payne describes receiving a death threat from a client upset over a delayed fund transfer. He attributes the outburst to drug withdrawal and says the team's familiarity with the client may have emboldened him. Payne advises wholesalers to maintain professional distance and set firm boundaries with volatile clients.
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Now, he probably didn't hear the 48 hours part because the next day when he did not receive the funds that he was going to get the next day, because apparently maybe the broker didn't fund it on time or whatever happened, he didn't get the money next day. He ended up calling me and Corey, cussing us out, saying he was going to kill us. He's going to find us. He was going to take our lives because he didn't get the money immediately. Guys, it was crazy. It was a crazy experience. I've never had my life threatened seriously like that before. And the lesson I wanted you guys to learn is when you're dealing with situations like this, I've never dealt with someone that, you know, had highs and lows from withdrawals and drugs. You have to keep your distance. You got to be careful because in this situation, I think we got a little too close with him and friendly where he felt like he could talk to us like that. It was a really interesting experience.