This is a PDF document titled "hbr- what makes a leader.pdf" created in July 2025, containing a full-text Harvard Business Review article by Daniel Goleman on emotional intelligence as a critical factor in effective leadership. The article discusses the five components of emotional intelligence—self-awareness, self-regulation, motivation, empathy, and social skill—and their impact on leadership performance and organizational success. It includes research findings, practical examples, and guidance on developing emotional intelligence in leaders. The content is educational and analytical, aimed at business professionals and leaders.

Questions this document answers

Emotional Intelligence is twice as important as IQ and technical skills for leadership effectiveness, strongly linking to better business results and leadership success.

It is evidenced by a passion for the work, unflagging energy, optimism after setbacks, a desire to raise performance bar, and sustained organizational commitment.

It benefits leadership by enhancing team collaboration, cross-cultural understanding, talent retention, and nuanced decision-making.

It is critical because leadership requires getting work done through others, and social skill enables leaders to communicate passion, express empathy, and foster collaboration.

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