45 Million Project FAIL: Why Change Management IS Key! #changemanagement #inspiredleadership #legacy

13 Apr 2025 · 1 min

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A $45 million tech implementation failed because the partner dismissed change management as optional, offering only three days a week support. The speaker argued the project was really about eight senior stakeholders making critical decisions, not just technical documentation and training.

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$45 million project for implementation was the estimate. So in January, I told him I needed a change management— I need a change analyst. He said, we're 2.5 years away. You guys do documentation and training. You don't need a change person. And we got you 3 days a week. You're good. It's like, no, I need this. It's like, give me a rationale why. And I told him, I said, you think— and he was a technology partner— I said, you think this is a technology project, don't you? He's like, yes. I said, it's not. It's a decision-making project. I want you guys to think about that with your movement, about the decisions. It's a, you know, you're helping people make decisions. So I said, well, he said, describe this to me. I said, in May, the— there's going to be like 8 people sitting in a room deciding, making a decision. That's what this project is.

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