Revolutionizing Change: Combining Communication Training & Action - Wisdom4Humanity #growthmindset

23 Nov 2023 · 1 min

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A change management expert argues for combining communication, training, and change work into one plan instead of separate modules. He allocates 10-15% of effort to unplanned change actions, building in flexibility for problems that emerge during implementation.

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And, uh, one of the things that I always did with my change plans later in my career is that I would combine communication, change, and training all into one plan. Mm-hmm. And they don't really care that this is a training module and this is a change management thing and this is a communication piece. They just wanted their people to move because it was like, the training plan's not the same thing as a communication plan, but, but clients don't care which one it is that's moving their people. So then, so then you create a change in the change plan. I always had a line item called unplanned change actions. You're just going like, oh my gosh. Yeah. I'd have like 10 to 15% of my stuff. And I'm like, it's the stuff I don't know.

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