Episode 224: Winning at Business and Life with Rosalyn Kahn

28 Feb 2021 · 9 min
Winning at Business and Life

28 Feb 2021 · 9 min

0:00

In this brief "6 Questions in 7 Minutes" interview, Professor Pete Alexander talks with Professor Rosalyn Khan, a community college instructor, three‑time TED speaker, and author of three books that all address stress and kindness. Khan introduces her titles—A Message for Tomorrow's Leaders, Dogs and Roses, and Random Acts of Kindness Are Changing the World—and explains how each aims to help students and adults cope with anxiety. She shares a classroom practice of encouraging students to give their own TED talks, noting the confidence boost it provides. When asked what chapter business leaders should read in a hypothetical book of answers, Khan highlights the pandemic’s impact on employee burnout, relocation, and remote learning, urging leaders to retain staff through genuine kindness. She illustrates this with personal anecdotes: an unexpected Amazon gift card that lifted her spirits, a friend sending a gratitude book after a broken leg, and a Las Vegas hotel owner who kept wages paid during COVID‑19. Khan stresses that small, thoughtful gestures—quick thank‑you texts, community food programs, on‑campus financial aid—can reshape corporate culture. The conversation closes with a story about her first job selling peanuts and souvenirs at San Diego’s Jack Murphy Stadium, where she learned the importance of relationship‑focused service and bilingual communication. Finally, Khan provides her contact information (website, social media, and Amazon author page) for listeners who want to learn more.

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