Peter Vander Wall argues Bud Light's partnership with a trans influencer to reach younger liberal audiences backfired by alienating its core customers. The lesson: targeting new demographics shouldn't come at the cost of losing the ones who built your brand.
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So here's the real mistake I think Bud Light made. They demonstrated, like, this fundamental misunderstanding of their ideal customer. They thought that by partnering with this trans influencer, they were going to bring in a whole new crowd, these, like, young, liberal LGBTQ allies. But instead, they just alienated the majority of their current customer avatar. Like the bro Y dudes grilling out or watching the football game. Right. So, like, the lesson here is pretty clear. Whenever you try to speak to a new avatar in your marketing, you got to make sure you're not alienating your other customers, because you might just paint yourself into a corner where now nobody's buying from you.