Peter Vander Wall says salespeople lose deals after prospects say yes because they wait to send the contract. Get payment on the call instead, even just a deposit, to lock it in before they change their mind.
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The number one sales call mistake that's secretly killing your business. You get to the end of the sales call, the prospect says, yeah, let's do it. And you say, great, I'll send over a contract and invoice and we'll just get those filled out and you'll get started. Huge mistake. The moment they hang up, life happens. Emails pop up, distractions hit, and suddenly that red hot lead. Ice cold. You just lost them. You need to secure payment right there on the call. At least a deposit, if not the whole thing. It locks them in, it reduces drop off, and it immediately turns that yes into revenue. As a bonus tip, you can go a step further and you can schedule out their onboarding before they hang up too. And that way there's zero room for second thoughts or leaks in your pipeline.