Short motivational talk for accountants/tax professionals arguing that clients care about outcomes (less stress, money saved, time bought back, peace of mind) rather than the specific services (bookkeeping, filing). The speaker recommends marketing focused on client outcomes to attract more clients.
Chapters
You think clients are paying you to file a 1040 or do a tax strategy call with them or do their bookkeeping every week? Let's be real. They're not. They don't know what the hell that stuff is. They're paying for the outcome that you're going to give them by doing that thing. Less stress during tax season, money saved on taxes so they can reinvest back into their business and buy back their time. Like these are the things your clients actually care about. And if your marketing is all about we'll do your monthly bookkeeping or we'll file your tax return. Your prospective clients are dozing off. They don't care about that stuff. But if you can speak to the deep down things that they actually care about, like having more money to buy back their time, like having the peace of mind that comes with trusting their accountant, I promise you there's no way you don't start getting more clients from this.