Growth Brings Chaos—Systems Are What Turn Struggle into Scalable Success
In this brief excerpt from Praveen Calvin’s video, two speakers discuss the operational chaos that arises when a business experiences rapid growth. They describe an overwhelming influx of WhatsApp messages—around 5,000—causing phones to freeze and making it hard to track conversations. Cash‑based transactions lead to complaints and further strain the team. The speakers recount a specific incident in Mumbai where the volume of continuous messages created a critical situation. To tame this chaos, they mention connecting through a platform called CalSolo, which serves as a system to centralise communication and enable scalable handling of the flood of messages. The dialogue illustrates the broader theme that growth brings disorder, and only systematic tools can convert that struggle into sustainable success.
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