Centene Healthcare Missing Hard Drives

30 Jan 2016 · 2 min

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This content was created by Robert Siciliano. This content was uploaded by Robert Siciliano. This is a YouTube news report titled "Centene Healthcare Missing Hard Drives" (posted 2016-01-30). It’s an I-Team local news segment about Centene reportedly losing six hard drives containing personal and sensitive data for about 950,000 customers — names, addresses, DOBs, health information and Social Security numbers for patients who received lab services between 2009 and 2015. Participants include the anchor (Adrienne), I-Team reporter John Chrysos, a quoted security expert Robert Siciliano of Hotspot Shield (who recommends placing a security freeze on credit), and references to Maine Identity Services. The segment discusses affected states, offers consumer protection advice (credit freeze, check medical bills), and points viewers to wgme.com for details.

A major health insurance company says it's lost medical records of nearly a million people. The company provides programs and services for government-sponsored healthcare. I-Team reporter John Chrysos is here with what he's learned about this data debacle and how this happened. John?
Yeah, Adrienne, it sure is. The company says it can't find several hard drives containing personal and sensitive information of 950,000 customers. That information does include names, addresses, dates of birth, health information, and Social Security numbers. Centene The company confirms it is searching for 6 missing hard drives. Centene provides services for Medicaid and other government-sponsored healthcare programs. The company says the missing information is for patients who got lab services between 2009 and 2015. Currently, the company does not provide services in Maine, but it does in New Hampshire, Vermont, Massachusetts, and 20 other states. Today I talked with security expert Robert Siciliano with Hotspot Shield, who recommends a security freeze on your credit, um, whether or not you've even been notified of a breach.
The fact is there have been over a billion records compromised, which means that your identity is probably in the hands of a criminal 3 or 4 times already. Consider your identity stolen.
Maine Identity Services is also suggesting you check all your bills for medical services to make sure you actually received those services. And in Maine, you can now put a security freeze on your credit file for free. We do have details on how to do that on our website, wgme.com. John Robert Siciliano, CBS 13 News.