5:07

In this tutorial, Linda Artesani of Artesani Bookkeeping demonstrates how to properly record a vendor refund in QuickBooks Online. She explains that when a vendor refunds money—whether from a returned purchase paid by debit card or an insurance overpayment audit—the refund should be entered as a bank deposit, not as income. The deposit is then coded to the original expense account (e.g., Repairs & Maintenance for a Home Depot purchase or Workers' Comp Insurance) so the expense is reduced rather than inflating revenue. Using a sample QBO file, she walks through selecting the vendor, entering the deposit amount, assigning the appropriate expense account, and verifying that the transaction appears as a deposit in the bank register while offsetting the original expense. The tutorial emphasizes the importance of correct classification to maintain accurate financial statements and invites viewers to ask further questions via Facebook or her blog.

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