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In this brief segment, Sarah Williams advises subscription‑box entrepreneurs to pinpoint the single product that customers love most within their box and repurpose it as a standalone "one thing of the month" offering. By creating a lower‑tier, lower‑price option—such as a candle, lotion, or dog treat—businesses can keep customers who might otherwise cancel a full‑box subscription. She illustrates the idea with Jonica, a bakery‑box owner who replaced the full box with a monthly goodie, reducing churn while still providing value. The core message is to use a beloved item as a retention tool at a different price point.

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